KNO Post Purchase Surveys

KNO Post Purchase Surveys

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Rating
4.8 (71)

Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.

KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions.

KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. more
  • 5 min setup with 30+ full survey templates and dozens of pre-built questions.
  • Use logic flows for in-depth analysis and actions to boost customer engagement.
  • Attribution reports & analyses to better understand ad performance.
  • Target surveys to customer segments with data filters for better analysis.
  • Integrates with top platforms and offers data dispersion via REST API.
Highlights
Popular with businesses in United States

Form customization

Conditional logic, Custom styles, Embedded forms, Real-time edits

Survey types

Customer satisfaction, Market research, Net Promoter Score (NPS), Product feedback, Post-purchase, Attribution

Submission management

SMS, Email, Data export, Analytics, Customer segments

Customer behavior

Real-time tracking, Activity tracking, Segmentation, Visitor IP, Lifetime value (LTV), Cohort analysis

Marketing and sales

Marketing attribution, Checkout analytics, ROAS, Funnel analysis, UTM tracking, Pixel tracking

Visuals and reports

Analytics dashboard, Benchmarking, Data export, Historical analysis

Launched

October 19, 2020

Languages

English

Works with

Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Pricing

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 4 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$119 / month

  • Everything in FREE...
  • 1 Survey
  • Standard Audiences
  • Actions
  • Survey links
  • Benchmarks
  • 2 Concurrent Integrations

7-day free trial

Pro

$299 / month

  • Everything in ANALYST...
  • 3 Surveys
  • Up to 5 Custom Audiences
  • Unlimited Questions/actions
  • Automated Insights (beta)
  • 4 Concurrent Integrations

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (71)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 9, 2024

I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!

For Days
United States
Over 2 years using the app
June 7, 2024

KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent.

The best part? You'll gain major insights from post-purchase surveys.

Ambler
Canada
About 2 years using the app
June 7, 2024

Customer service is excellent. Whenever I have questions, they respond immediately and work on the problem. Reporting/data exports could be improved in some ways.

Tumble
United States
About 1 year using the app
KnoCommerce Inc replied June 8, 2024

Thank you so much for your review! We're always working to add more powerful reporting so will reach out for specific feedback on what you'd like to see. :)

-Jeremiah

April 19, 2024

KNO has been a great post purchase solution for us, the UI and customer experience has been the best we've used. It's good to have a tool that we don't have to worry about. Happy to be a partner and grateful for the support from our KNO team.

Cozy Earth
United States
12 months using the app
July 12, 2024

The best app for customer insights. Excellent, proactive customer support as well!

Ancestral Supplements
United States
6 months using the app

Support

KnoCommerce Inc can answer any questions you have about KNO Post Purchase Surveys.

Developer

KnoCommerce Inc

8 The Green, Ste A, Dover, DE, 19901, US

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