The Shopify App Store will have limited functionality due to scheduled maintenance on December 11 at 3:00pm UTC.
KNO Post Purchase Surveys

KNO Post Purchase Surveys

Free plan available. 7-day free trial.
Rating (4.9)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

October 19, 2020

Languages

English

Works with

Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Scale your ads and grow your business with dynamic post purchase surveys and powerful analytics.

We're KnoCommerce, the post-purchase survey (PPS) platform that delivers valuable insights through customer surveys. Uncover your customers' motivations and preferences, and scale your marketing channels through effective attribution. Take advantage of our targeted audiences, pre-built templates, attribution models, benchmarking, and actionable insights. Enhance your post purchase analysis and foster better connections with your customers while driving deeper engagement with actions.

We're KnoCommerce, the post-purchase survey (PPS) platform that delivers valuable insights through customer surveys. Uncover your customers' motivations and preferences, and scale your marketing channels through effective attribution. Take advantage of our targeted audiences, pre-built templates, attribution models, benchmarking, and actionable insights. Enhance your post purchase analysis and foster better connections with your customers while driving deeper engagement with actions. more
  • 5 min setup with 30+ full survey templates, and dozens of pre-built questions.
  • Sophisticated logic flows and "actions" to push customers to deeper engagement.
  • Benchmarking and attribution modeling to better understand ad performance.
  • Audiences & templates for customer cohorts based on survey and order data.
  • Powerful integrations with Triple Whale, Peel, Klaviyo, etc. plus a rest API.

Pricing

7-day free trial

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 4 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$119/month

  • Everything in FREE...
  • 1 Survey
  • Standard Audiences
  • Actions
  • Survey links
  • Benchmarks
  • 2 Concurrent Integrations

Pro

$299/month

  • Everything in ANALYST...
  • 3 Surveys
  • Up to 5 Custom Audiences
  • Unlimited Questions/actions
  • Automated Insights (beta)
  • 4 Concurrent Integrations

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 4 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$119/month

  • Everything in FREE...
  • 1 Survey
  • Standard Audiences
  • Actions
  • Survey links
  • Benchmarks
  • 2 Concurrent Integrations

Pro

$299/month

  • Everything in ANALYST...
  • 3 Surveys
  • Up to 5 Custom Audiences
  • Unlimited Questions/actions
  • Automated Insights (beta)
  • 4 Concurrent Integrations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

59 reviews

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 29, 2023

An agency we work with recommended this app and we've been using it for about a year. Super simple to set up and we get great data. Their support is beyond excellent... shockingly good! What more could you ask for?

Life Harmony Energies
United States
9 months using the app
September 20, 2023

Utilizing a post-purchase survey is an essential component of our analytics toolkit. Knocommerce has proven to be the most user-friendly and effortless platform to integrate. Their customer support is exceptionally responsive and helpful. I can't endorse Knocommerce strongly enough.
Pro Tip: Don't miss out on their newsletter—it's packed with invaluable insights.

Paperlike
Germany
Over 1 year using the app
September 27, 2023

Great app overall - Easy to set up in minutes and works perfect in checkout

ShredLights
United States
Almost 2 years using the app
November 1, 2023

Can't believe we didn't install this on day one - fascinating insights coming in so quickly. I also appreciate the support; we've received a lot of guidance on setup and best practices during our onboarding.

Plum Deluxe Tea
United States
9 days using the app
August 4, 2023

KNO isn't just a shopify app I like using ... it's a non-negotiable to have on our store.

This is especially the case for us because we have a long consideration window, so while the lot MTA click data we get from our attribution tool is helpful, it's not the end-all story to inform our first touch channel efficiency.

KNO has helped us understand our media mix, consideration lag, who people are buying for, and much much more. And I still feel like i've only tapped into 15% of what this tool is capable of.

And on top of that, their customer success team is incredible. They don't only help you use the tool to implement ideas we bring to them, but they also bring strategic ideas to us.

Overall, great tech and great support.

I HIGHLY recommend KNO!

Hexclad Cookware
United States
Over 1 year using the app

About this app

Launched

October 19, 2020

Languages

English

Works with

Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Built by KnoCommerce Inc

About KnoCommerce Inc

4.9 average rating

3 years building apps for the Shopify App Store

8 The Green, Ste A, Dover, DE, 19901, US

Support

Send a message

hello@knocommerce.com

More apps like this

5.0 out of 5 stars 208 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
5.0 out of 5 stars 174 total reviews 14-day free trial
Surveys & polls for marketing attribution, user feedback, NPS
5.0 out of 5 stars 9 total reviews 14-day free trial
Accurate attribution for Facebook, Insta, TikTok & Influencers