
KNO Post Purchase Surveys
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Highlights
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Based in United States
About this app
Launched
October 19, 2020
Languages
English
Categories
Marketing analytics , Feedback and surveysWorks with
Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTokScale your ads and grow your business with dynamic post purchase surveys and powerful analytics.
We're KnoCommerce, the post-purchase survey (PPS) platform that delivers valuable insights through customer surveys. Uncover your customers' motivations and preferences, and scale your marketing channels through effective attribution. Take advantage of our targeted audiences, pre-built templates, attribution models, benchmarking, and actionable insights. Enhance your post purchase analysis and foster better connections with your customers while driving deeper engagement with actions.
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5 min setup with 30+ full survey templates, and dozens of pre-built questions.
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Sophisticated logic flows and "actions" to push customers to deeper engagement.
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Benchmarking and attribution modeling to better understand ad performance.
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Audiences & templates for customer cohorts based on survey and order data.
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Powerful integrations with Triple Whale, Peel, Klaviyo, etc. plus a rest API.
Pricing
7-day free trialFree
Free
- 1 Survey
- 3 Questions per survey
- 4 question types
- Unlimited responses
- Export all data
- Conditional logic
- Custom styling
- Templates
Analyst
$119/month
- Everything in FREE...
- 1 Survey
- Standard Audiences
- Actions
- Survey links
- Benchmarks
- 2 Concurrent Integrations
Pro
$299/month
- Everything in ANALYST...
- 3 Surveys
- Up to 5 Custom Audiences
- Unlimited Questions/actions
- Automated Insights (beta)
- 4 Concurrent Integrations
Free
Free
- 1 Survey
- 3 Questions per survey
- 4 question types
- Unlimited responses
- Export all data
- Conditional logic
- Custom styling
- Templates
Analyst
$119/month
- Everything in FREE...
- 1 Survey
- Standard Audiences
- Actions
- Survey links
- Benchmarks
- 2 Concurrent Integrations
Pro
$299/month
- Everything in ANALYST...
- 3 Surveys
- Up to 5 Custom Audiences
- Unlimited Questions/actions
- Automated Insights (beta)
- 4 Concurrent Integrations
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
58 reviews
Utilizing a post-purchase survey is an essential component of our analytics toolkit. Knocommerce has proven to be the most user-friendly and effortless platform to integrate. Their customer support is exceptionally responsive and helpful. I can't endorse Knocommerce strongly enough.
Pro Tip: Don't miss out on their newsletter—it's packed with invaluable insights.
Great app overall - Easy to set up in minutes and works perfect in checkout
KNO isn't just a shopify app I like using ... it's a non-negotiable to have on our store.
This is especially the case for us because we have a long consideration window, so while the lot MTA click data we get from our attribution tool is helpful, it's not the end-all story to inform our first touch channel efficiency.
KNO has helped us understand our media mix, consideration lag, who people are buying for, and much much more. And I still feel like i've only tapped into 15% of what this tool is capable of.
And on top of that, their customer success team is incredible. They don't only help you use the tool to implement ideas we bring to them, but they also bring strategic ideas to us.
Overall, great tech and great support.
I HIGHLY recommend KNO!
Can't believe we didn't install this on day one - fascinating insights coming in so quickly. I also appreciate the support; we've received a lot of guidance on setup and best practices during our onboarding.
KNO is easily the best value app on the Shopify store. We get so many insights from our customers through various post-purchase surveys, NPS, and general surveys with our customers timed across their journey. These insights govern many of the decisions we make daily. KNO is a must-have for every Shopify brand.
About this app
Launched
October 19, 2020
Languages
English
Categories
Marketing analytics , Feedback and surveysWorks with
Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTokBuilt by KnoCommerce Inc
About KnoCommerce Inc
4.9 average rating
3 years building apps for the Shopify App Store
8 The Green, Ste A, Dover, DE, 19901, US
Support
Send a messagehello@knocommerce.com
Resources
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