Kno Post Purchase Surveys

Kno Post Purchase Surveys

Free plan available. 14-day free trial.
Rating (4.9)
Reviews

Highlights

Speed tested
  • Low impact to your online store

About this app

Launched

October 19, 2020

Languages

English

Integrates with

Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale

Scale your ads and grow your business with dynamic post purchase surveys and powerful analytics.

KnoCommerce is the post purchase survey platform that helps power an estimated $100,000,000/month in ad spend. Gain unparalleled insight to help you scale hard-to-track channels and better understand who your customers are, and why they're buying. Take your post purchase survey insights to new levels with powerful audiences, pre-built templates, attribution models, benchmarking, actions, and more.

KnoCommerce is the post purchase survey platform that helps power an estimated $100,000,000/month in ad spend. Gain unparalleled insight to help you scale hard-to-track channels and better understand who your customers are, and why they're buying. Take your post purchase survey insights to new levels with powerful audiences, pre-built templates, attribution models, benchmarking, actions, and more. more
  • Survey templates that power millions of responses every month.
  • Sophisticated logic flows and "actions" to push customers to deeper engagement.
  • Benchmarking and attribution modeling to better understand ad performance.
  • Audiences & templates for customer cohorts based on survey and order data.
  • Powerful integrations with Triple Whale, Peel, Klaviyo, etc. plus a rest API.

Pricing

14-day free trial

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 12 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$99/month

  • Everything in FREE...
  • 3 Surveys
  • 10 Audiences
  • 12 Questions/actions per survey
  • Actions
  • Survey links
  • Benchmark
  • API, Triple Whale, Peel, Klaviyo

Pro

$249/month

  • Everything in ANALYST...
  • Unlimited Surveys
  • Unlimited Audiences
  • Unlimited Questions/actions
  • Dedicated slack channel

Accelerator

$25/month

  • Everything in ANALYST...
  • $25/month for stores with < 100 monthly orders.
  • $50/month for stores with < 300 monthly orders.

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 12 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$99/month

  • Everything in FREE...
  • 3 Surveys
  • 10 Audiences
  • 12 Questions/actions per survey
  • Actions
  • Survey links
  • Benchmark
  • API, Triple Whale, Peel, Klaviyo

Pro

$249/month

  • Everything in ANALYST...
  • Unlimited Surveys
  • Unlimited Audiences
  • Unlimited Questions/actions
  • Dedicated slack channel

Accelerator

$25/month

  • Everything in ANALYST...
  • $25/month for stores with < 100 monthly orders.
  • $50/month for stores with < 300 monthly orders.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

44 reviews

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 12, 2023

KnoCommerce has been brilliant since we moved over from another survey tool. The support has been amazing from a technical and strategic aspect. The insights provided are invaluable. Highly recommend!

Public Desire UK
United Kingdom
Time spent using app: 3 months
March 9, 2023

Best post-purchase survey tool we've tried! Also love how helpful their customer support is + the fact you can run surveys and attribute the responses to individual customers in Klaviyo. Powerful tool!

Moodi
New Zealand
Time spent using app: About 1 month
Edited February 17, 2023

The feature in the paid plan is not working (Add survey answers as a tag to the order) . Customer support said "I have passed this along to our dev team, and it looks like they think that this feature needs to be rebuilt. I don't have an estimate as far as what that would look like"

VRTX JAPAN
Japan
Time spent using app: About 1 month
KnoCommerce Inc replied February 26, 2023

As you are probably aware we've reached out to try to resolve this for you, so at this point I'll just respond here. :)

Landon and I discussed - this wasn't well worded, and for that we apologize.

What we were trying to communicate is that we're rebuilding the Shopify tagging integration, and it will be re-launching in March 2023. We don't have an exact date yet, but it's coming in March 2023.

If you'd like to try to resolve this, we'll be here to serve you.

In the meantime, I wish you and your business all the best!

Jeremiah
KnoCommerce CEO

About this app

Launched

October 19, 2020

Languages

English

Integrates with

Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale

Built by KnoCommerce Inc

About KnoCommerce Inc

4.9 average rating

3 years building apps for the Shopify App Store

Support

Send a message

hello@knocommerce.com

More apps like this

5.0 out of 5 stars 136 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
5.0 out of 5 stars 154 total reviews 14-day free trial
Post-purchase surveys for attribution & more; formerly Enquire
4.1 out of 5 stars 11 total reviews Free
Add polls & surveys to your stores post purchase page