Kno Post Purchase Surveys
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Highlights
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Low impact to your online store
About this app
Launched
October 19, 2020
Languages
English
Categories
Marketing analytics , Feedback and surveysIntegrates with
Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple WhaleScale your ads and grow your business with dynamic post purchase surveys and powerful analytics.
KnoCommerce is the post purchase survey platform that helps power an estimated $100,000,000/month in ad spend. Gain unparalleled insight to help you scale hard-to-track channels and better understand who your customers are, and why they're buying. Take your post purchase survey insights to new levels with powerful audiences, pre-built templates, attribution models, benchmarking, actions, and more.
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Survey templates that power millions of responses every month.
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Sophisticated logic flows and "actions" to push customers to deeper engagement.
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Benchmarking and attribution modeling to better understand ad performance.
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Audiences & templates for customer cohorts based on survey and order data.
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Powerful integrations with Triple Whale, Peel, Klaviyo, etc. plus a rest API.
Pricing
14-day free trialFree
Free
- 1 Survey
- 3 Questions per survey
- 12 question types
- Unlimited responses
- Export all data
- Conditional logic
- Custom styling
- Templates
Analyst
$99/month
- Everything in FREE...
- 3 Surveys
- 10 Audiences
- 12 Questions/actions per survey
- Actions
- Survey links
- Benchmark
- API, Triple Whale, Peel, Klaviyo
Pro
$249/month
- Everything in ANALYST...
- Unlimited Surveys
- Unlimited Audiences
- Unlimited Questions/actions
- Dedicated slack channel
Accelerator
$25/month
- Everything in ANALYST...
- $25/month for stores with < 100 monthly orders.
- $50/month for stores with < 300 monthly orders.
Free
Free
- 1 Survey
- 3 Questions per survey
- 12 question types
- Unlimited responses
- Export all data
- Conditional logic
- Custom styling
- Templates
Analyst
$99/month
- Everything in FREE...
- 3 Surveys
- 10 Audiences
- 12 Questions/actions per survey
- Actions
- Survey links
- Benchmark
- API, Triple Whale, Peel, Klaviyo
Pro
$249/month
- Everything in ANALYST...
- Unlimited Surveys
- Unlimited Audiences
- Unlimited Questions/actions
- Dedicated slack channel
Accelerator
$25/month
- Everything in ANALYST...
- $25/month for stores with < 100 monthly orders.
- $50/month for stores with < 300 monthly orders.
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
44 reviews
KnoCommerce has been brilliant since we moved over from another survey tool. The support has been amazing from a technical and strategic aspect. The insights provided are invaluable. Highly recommend!
Best post-purchase survey tool we've tried! Also love how helpful their customer support is + the fact you can run surveys and attribute the responses to individual customers in Klaviyo. Powerful tool!
The feature in the paid plan is not working (Add survey answers as a tag to the order) . Customer support said "I have passed this along to our dev team, and it looks like they think that this feature needs to be rebuilt. I don't have an estimate as far as what that would look like"
As you are probably aware we've reached out to try to resolve this for you, so at this point I'll just respond here. :)
Landon and I discussed - this wasn't well worded, and for that we apologize.
What we were trying to communicate is that we're rebuilding the Shopify tagging integration, and it will be re-launching in March 2023. We don't have an exact date yet, but it's coming in March 2023.
If you'd like to try to resolve this, we'll be here to serve you.
In the meantime, I wish you and your business all the best!
Jeremiah
KnoCommerce CEO
About this app
Launched
October 19, 2020
Languages
English
Categories
Marketing analytics , Feedback and surveysIntegrates with
Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple WhaleBuilt by KnoCommerce Inc
About KnoCommerce Inc
4.9 average rating
3 years building apps for the Shopify App Store
Support
Send a messagehello@knocommerce.com
Resources
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