Knova ‑ Clarity that converts

Knova ‑ Clarity that converts

Pricing
From $59/month
Rating
0.0 (0 Reviews)
Developer
Knova

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Less tickets, Better service
  • Real-time recommendations built from conversation, no fix rules
  • Your store is your knowledge base, all in one index
  • Turn doubt into sales, answer customer questions in real time
  • Less tickets, Better service
  • Real-time recommendations built from conversation, no fix rules
  • Your store is your knowledge base, all in one index
  • Turn doubt into sales, answer customer questions in real time
  • Guide your customer through every step of their journey

Answer customer doubts in context. Less abandonment, fewer support tickets, increase conversion rate

Knova places an AI assistant exactly where your customers hesitate, on your collection pages, product pages or home. It answers using your store's own data: products, metafields, reviews, pages, blogs, and taxonomy. When a customer asks a sizing, availability, returns, or care question, Knova responds inline without sending them to a help page. If the customer is logged in, it can reference their order history and past purchases. Knova also recommends products, promoting upsells and cross sells.

Knova places an AI assistant exactly where your customers hesitate, on your collection pages, product pages or home. It answers using your store's own data: products, metafields, reviews, pages, blogs, and taxonomy. When a customer asks a sizing, availability, returns, or care question, Knova responds inline without sending them to a help page. If the customer is logged in, it can reference their order history and past purchases. Knova also recommends products, promoting upsells and cross sells. more
  • In-context answers on any store page — no redirects, no help pages needed.
  • Personalized responses using customer account data and order history.
  • Product recommendations with real-time stock and variant validation.
  • Indexes your catalog, metafields, reviews, pages, Knowledge base, and policies.
  • Analytics show recurring doubts and content gaps, ready to act on.

Languages

Spanish

This app is not translated into English

Works with

Categories

Pricing

Choose the plan that best fits your business.

Starter

$59 / month

Features

  • 2,000 conversations / month
  • AI assistant on the product page
  • Smart recommendations

Growth

$149 / month

Features

  • 8,000 conversations / month
  • AI assistant on the product page
  • Smart recommendations
  • Sales attribution

Pro

$299 / month

Features

  • 25,000 conversations / month
  • AI assistant on the product page
  • Smart recommendations
  • Sales attribution
  • Multilingual answers

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Counts per rating level
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  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
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  • 0% of ratings are 1 stars
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Support

App support provided by Knova.

Resources

Developer

Knova

CRA 25 # 1A SUR - 16, MEDELLIN, ANT, 050022, CO

Launched

October 22, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store analytics, Online Store, custom data, Shopify admin

  • View customers

    Browsing behavior, customer data

  • Edit products

    Inventory, products, product listings, collections

  • View orders

    All order history for the last 60 days

  • Edit discounts

    Discount codes and promotions

  • Edit store analytics

    Web pixels

  • Edit Online Store

    Online Store pages, Online Store page content on a path controlled by the app

  • View custom data

    Metaobjects

  • View Shopify admin

    Legal policies

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