Improve customer experience.
Change the order status as per your convenience and also notify the customer if required.
Search and filter out orders.
Create multiple custom order statuses and easily search or filter out the orders based on multiple criteria.
Hassle free order management.
Manage the internal processing of the order with ease. Add internal notes to make the process smooth.
About Knowband ‑ Order Status
The order status app helps to create multiple order status to make the order handling process smoother for the store admin. Store admin can create the new order status and also select the option to notify the customer if required. This app is also helpful for the internal team; they can easily add notes to the order so that relevant department can take appropriate action on the order. Admin can also enable the email notification settings to notify the customers regarding the changes. The readymade email templates allow the admin to insert the merge tags like Customer Name, Email Address, Due Date, Public Note etc to make the process hassle-free.
Features: 1) Create the order status as per your business need. 2) Update the order status with ease. 3) Add Internal or Public notes as per requirement. 4) Configure the email settings in easy steps by entering the SMTP Host, SMTP Port, SMTP Username and SMTP Password. 5) Readymade email template with customization option. 6) Select the enable notification settings at the time of creating the order statuses. 7) Insert merge tags like Customer Name, email etc to personalize the mail. 8) At the time of changing the order status, the admin can also define the due date for the orders. 9) Admin can search the orders based on the Order Id, Order Date and Customer Name. 10) Admin can easily filter out the orders based on the Custom Order Status or Default order status. 11) The bulk action allows the store admin to modify the order status for the multiple orders in one go. 12) Admin can check the history of the orders. Here each and every detail of the custom order status will be displayed to the order.
Pricing 7-day free trial
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
I have same problem. It's more than a week since the first review and still no fix. that's not a good sign.
When accessing the settings page I get an error.
Specifically calling this page (I removed the variables attached):
A responsecode 500 is coming back:
An Internal Error Has Occurred
Error: An Internal Error Has Occurred.
This app doesn't work...you get an error message when you try and add it which is a pity because it was something I was looking for.