Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to import reviews from various platforms, enhancing brand credibility. The customer support is praised for its swift responses and problem-solving approach. Merchants find the app easy to use and appreciate its customization features. Key features include automated post-purchase review request emails, auto-publishing of high-rated reviews, and displaying reviews on product pages. Some merchants reported increased sales due to the social proof from reviews. The app also allows sending discount codes to customers who leave a review and retrieving reviews from past transactions.

October 4, 2017

Good app collects reviews from my social media and post them on my website www.theexpressoutlet.com

The Expess Outlet
United States
6 months using the app
March 20, 2014

Seems like a very simple-to-use app for maximum results. Can't wait to get the 1st review!

NXG Athletics
United States
4 months using the app
March 19, 2014

Just started using the app, still have lot to learn but it seems very useful to me.

abamboo.ca
Canada
3 months using the app
March 7, 2014

My only review app, love the widget on the home screen showing the reviews that matters. Simple and Clean.

XTEAS
India
3 months using the app
March 31, 2014

Love the app, very easy to navigate and get running in my shop! Only issue is that I wish the "Product Review" Email form was a bit more modern looking. Looks a little dated for my liking. But overall its an amazing app and it truly helps alot.

Probus NYC
United States
2 months using the app
Edited December 18, 2015

Amazing customer service support! Great app to have :) However I gave 4 stars because, unless you upgrade to a paid plan, you cannot stop an automatic after-purchase Kudobuzz email from being sent to a customer that has already left a review. This risks annoying the customer. It seems like something minor enough to include in the free plan. Especially when it involves what gets sent to your customers and the impression it makes on your store. This should be in the owners' control and not that of Kudobuzz. Hopefully this little feature changes in the future! Otherwise, I recommend this app :)

Moxtea
Canada
2 months using the app
October 4, 2016

The app is a little confusing at first. Upgrading my plan seems a bit high but will see if it brings more sales. Customer service is great!

Paige Reece
United States
About 2 months using the app
November 15, 2013

So far, So good. It is not overtly in the customers face. Just out of the way enough to be really practical!

Stick It Wear?!
United States
About 1 month using the app
August 29, 2017

The support team is amazing! Would have given 5 stars all across, but I didn't find the app very user friendly and all of my reviews don't show up.

Heka Essential Oil
United States
24 days using the app
Edited September 14, 2015

Cannot test the app, because i cannot switch the language to german manually. (please upgrade your plan) - With german customers, it is unprofessional to test the app on english.

Stilkontor
Germany
15 minutes using the app