Reviews (353)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to import reviews from various platforms and automate the review management process efficiently. It supports customizable widgets for site and product reviews and includes a free plan for up to 50 reviews. Customer support, particularly from staff members Cheryl and Kena, is frequently praised for quick and helpful service, including custom code adjustments.
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Most of the app works well but when to upgrade to get more features. That don't work very well you are stuck dealing what a chat bot that is no help. And they are closed most of the time..
We appreciate your reaching out to Kudobuzz customer support. Please note that our live chat is presently unavailable, as it is outside of our regular working hours.
You are welcome to leave your message below, ...
Hello! I'm sorry our working hours don't align with your availability. Please feel free to leave us a message via live chat or email at hello@kudobuzz.com with your concerns, ...
The app is OK, if you can make it work without contacting tech support. My recent experience with the team has been dreadfully bad. The short version: my annual renewal failed because the app developer stores old/stale payment data, and doesn't provide any tools for customers to update it or even see it. Renewing the subscription requires getting sent a secret URL to a page that can't be accessed ...
Hi, thank you for your feedback. We had made recent improvements to the app that have addressed these concerns. You should have a reminder if your subscription is about to ...
The product is nice and offered at a good price.
HOWEVER, the product frequently goes down - site visitors just see a blank screen. I was told by their support team they would fix the issue in a few weeks - the issue has been ongoing for months. Their team informed me in the meantime, the only way to get the reviews to show when the service goes down is to enter the app and make a change in the ...
Have used this app for around 8 months and have had a variety of issues with it not working as it should since day one!
The support team are very resonsive and helpful so we have stuck with the app, hoping it would work fully soon. Unfortunately things have not really improved and I have lost track of the number of reviews we must have missed out on! :o(
It is a nice app when it works properly ...
vraiment décevante!
pas de moyen de supprimer d'ancien commentaires et juste 10 avis dans le plan gratuits c'est moindre! je cherche une autre application
Thanks for the feedback. Yes the free plan allows you to publish only 10 reviews as stated but you are able to unpublish those reviews and publish a new set of 10 reviews on ...
1) Hard to navigate. Can't find BILLING, CURRENT PLAN I'M ON, EXPORT REVIEWS. Please make these easier to find. 2) Exported reviews from Etsy but only placed them in General Business Reviews and didn't place them Per Product. Very useless. 3) Doesn't allow export of reviews gained from social channels (in my case, Etsy) which is a highly important feature. Overall, not worth the cost or even for ...
I really liked the features offered, especially for a free app. However, I had issues from day one. First the images I uploaded with custom reviews would not align with the correct review, even after I deleted them and reposted.
I was going to still use the app, even though the proper image wasn't shown with the corresponding review, but throughout the next week I would check on my review page ...