Reviews (378)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the cash-on-delivery process with features like OTP verification to reduce fake orders and improve conversion rates. It allows flexible COD fees based on order value or collections and integrates seamlessly with existing systems. The user-friendly interface and secure payment options are notable, along with excellent customer support that is responsive and helpful in resolving issues and aiding integration.

April 3, 2025

I've been using Kwik COD & Checkout, and it's an excellent app for setting additional charges on COD orders. It allows us to apply different conditional COD fees based on order value or specific collection names, making our checkout process more flexible and efficient. The support team is also very helpful. Highly recommended!

Be Me
India
5 months using the app
March 20, 2025

We recently integrated GoKwik Checkout for our brand, and the experience has been seamless! A huge shoutout to Deepak for his exceptional support throughout the integration process. His responsiveness, technical expertise, and proactive approach made the entire setup smooth and hassle-free.

GoKwik’s checkout has already started showing positive results, improving our conversion rates and reducing drop-offs. The platform’s features, combined with the team’s dedication, make it a fantastic solution for any D2C brand looking to optimize their checkout experience.

Highly recommend GoKwik for its efficient tech and outstanding customer support!

Satvv
India
3 months using the app
February 10, 2025

there software are helpful for secure payments, and they many features to filter out the high risk customer when they opt for COD, you can set partial payments for only high risk customer, you can get customers to verify with otp before placing COD order, They really helps in getting low RTO

Drazzel(The Dry Fruits Hub)
India
7 months using the app
March 18, 2025

Integration experience is good and smooth. The testing was done properly. It works better than other paid apps. The Integration manger Deepak helped me get onboard seamlessly.

Artifice Clothing
India
30 days using the app
Edited March 24, 2025

I want to extend my heartfelt appreciation to Niharika from GoKwik for her outstanding support and dedication. She went above and beyond to help me get my KYC approval done on priority, ensuring a seamless process even when challenges arose. What truly stood out was her commitment—she was working on weekends to assist us, showcasing her customer-first approach and professionalism. Her proactive communication and problem-solving attitude made the entire experience smooth and stress-free.

Thank you, Niharika, for your exceptional support! Your dedication truly makes a difference.

Rudrajap
India
4 months using the app
February 17, 2025

We've been using Kwik COD & Checkout, and it has significantly improved our cash-on-delivery (COD) order process. The OTP verification helps reduce fake orders, and the seamless checkout experience has boosted our conversion rates.

The app is user-friendly, efficient, and highly customizable. Plus, the customer support team Mr.Deepak Sharma is always responsive and helpful, ensuring smooth operations whenever we need assistance.

Highly recommended for any eCommerce store looking to optimize COD orders and reduce RTO rates!

Muvtech
India
29 days using the app
February 18, 2025

Initially, the KYC process on Gokwik was lengthy and involved multiple checks and updates, taking weeks time for approval. However, their support team was exceptionally responsive and helpful.

Once the KYC was complete, the integration process was seamless and efficient, thanks to Mr. Deepak Sharma's expertise and support. He was instrumental in setting up the Gokwik options for us.

Wyngs & Claws
India
19 days using the app
March 7, 2025

Checkout integration was seamless and Mr.Deepak was very helpful in the entire process and helped in resolving all the queries that came in the integration process.

Sigma Trends
India
25 days using the app
January 31, 2025

I have used COD App by GoKwik. It helped us to OTP verify COD orders. Hence, we could avoid all fraud orders being placed on our website. Team was very prompt in responding. Tushar helped us during installation process and later whenever we faced any issues. He did a proper handholding. Thanks Tushar! Without him, implementation would not have been possible as I am not good with technical aspects.

Whites & Pastels
India
4 days using the app
February 24, 2025

Amazing support provided by Deepak Sharma from GoKwik team. Easy to install & make changes as per our requirements.

FrameYourWheels™
India
2 months using the app