Reviews (2,974)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.
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"I have to say that this app has been a game changer for my website and business! Words cannot express how crucial it is for creating a professional online presence. I'd like to give a personal shout-out to Duke for guiding me through the entire creation process. He was incredibly supportive and helped me create a truly magnificent work of art. Overall, this is an outstanding product that is definitely worth every penny of the subscription fee."
Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team
Chat was off the chain good and got me everything I needed!! Videos were the best tool. I'm not a coder by any means and the videos sent me step by step what needed to be done!! I loved it!
Dear,
I'm Sophie from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review. We are fortunate to have your trust in using our products. We hope to continue to serve you in the future.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Sophie | Customer Success Team
Really helpful and quick. Was able to solve all issues for me in a short space of time
Hi there,
It’s Dominique here from LayoutHub support team.
Hope you have a nice day, thank you so much for spending time leaving us a meaningful review. It means a lot to us, please don’t hesitate to contact us anytime you need help.
BR
Dominique
I love LayoutHub! I received a response to my technical issue within 120 seconds and Kian, my customer service rep, had my issue fixed within 20 minutes of the initial request for help. Diagnosis of the problem & the fix in under 20 minutes!
Hi there,
It's Kian from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
Kian | LayoutHub Customer Success Team
Sophie was very knowledgeable and patient with me as I asked her one question after another. She took the time to let research and then get back to me and let me know with instructions or videos on how to resolve issue. Her patience gave me the mind to continue on to get online store up and running as soon as possible and I thank her for being responsive and not allowing our conversation to get dropped into the oblivion..:-). Thanks so much!
Dear,
I'm Sophie from Layouthub app. Thank you very much for taking the time to leave this truly meaningful review.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Sophie | Customer Success Team
I am Stunned to view a lot of stunning templates and features available even in the free version, I admire their support for the young entrepreneurs, Very efficient customer support as well, Thank you Cass.
Highly recommended.
Dear Anas,
I'm Cass from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
very professional and patient, great help
Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team
I would definitely recommend this app to anyone who is not computer or should I say app save. Jesse was an excellent support team member. He fixed my problem in a few minutes which took me days and still hadn't figured it out. Jesse, you are truly a lifesaver for time. Thanks again!!
LayoutHub is an exceptional app that has significantly improved our website's design and functionality. The support team at LayoutHub is outstanding, providing prompt and effective assistance whenever needed.
Dear Phuong,
Thank you very much for taking the time to leave this truly meaningful review. We are fortunate to have your trust in using our products. We hope to continue to serve you in the future.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us whenever you need.
Best regards,
Sophie | Customer Success Team
I can't thank Duke from the Layout Hub Support Team enough! At first, I was hesitant because I wasn't sure how to navigate the website builder settings. But Duke's assistance turned my experience around completely. He patiently guided me through every step, answering all my questions and providing clear instructions. With Duke's expert help, I quickly gained confidence and successfully achieved my goals. His dedication and knowledge truly made all the difference. I highly recommend Duke to anyone seeking exceptional support with website design!
Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us.
We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team