Reviews (2,951)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify store designs with its user-friendly interface and diverse template library, suitable for all skill levels. The app's customizability and features like sliders and collection pages are particularly appreciated for improving store aesthetics and functionality. Exceptional customer support, with team members like Cass, Duke, and Jessie, is frequently praised for their responsiveness and helpfulness, offering 24/7 assistance and personalized service.

September 24, 2024

Jesse did an excellent job helping me when I had an issue with layout hub. It was a very fast response and Jesse quickly got this resolved. Thank you very much.

Modern HR
United Kingdom
About 4 years using the app
August 18, 2024

The best customer support i've ever had, very open to helping me with everything that i need and very friendly, overall a really great extension!

Magic Canvas Art
Germany
About 3 years using the app
LayoutHub replied August 25, 2024

Hi there,

Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Duke | LayoutHub Customer Success Team

August 15, 2024

This app has added a ton of creativity to our website without spending a whole lot of extra time with custom code. And the customer service is really helpful!

AskSAMIE
United States
Over 1 year using the app
LayoutHub replied August 20, 2024

Hi Brandy,

I'm Cass from Layouthub. Have a great day !

Thank you for the kind words! Positive feedback like yours motivates us to continue providing excellent service through our chat support.

Cass | Layouthub Customer Success Team

July 27, 2024

This app has so many blocks and templates that are suitable for almost every requirement! And the support team is always on 24/7 to help and assist you in case you are not familiar with setup.

Jelly Bunny TH
Thailand
Over 3 years using the app
LayoutHub replied July 29, 2024

Hi Bank,

Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Duke | LayoutHub Customer Success Team

September 4, 2024

Great software and shopoify perfectly adapted, customer service Cass very patient to help me solve my doubts, serious and responsible. Recommend everyone to use this software, very good!

bohangsports
China
About 3 years using the app
LayoutHub replied September 8, 2024

Dear Suli,

I'm Cass from support team. Thank you so much for your kind words.

If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Cass | LayoutHub Customer Success Team

July 28, 2024

The app is very user-friendly so is the support. They help me everytime I need a problem. Once I had such a problem that even the whole team gathered together to fix it. They sent me a photo in the chat :D I love how they want to keep their customers close to them even become friends with them. I think this is their biggest strength. They really want you to be successful in your business. You are not alone! They are on your side!
I highly recommend the app and the whole team behind it! Keep up the excellent work guys!

ДОКТОР ГЕОРГИ ПАШОВ ЕООД
Bulgaria
25 days using the app
LayoutHub replied July 30, 2024

Dear George,

I'm Cass from Layouthub. Have a great day !

Your review not only helps us understand how we're doing but also assists potential customers in making informed decisions. Your input is vital to our continuous improvement efforts.

Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.

Cass | Layouthub Customer Success Team

July 16, 2024

Lots of layout options and functionality to choose from. Best bit though is the support. Whenever I have issues or questions, they're there to help.

UNPLUG Easy Outdoor Adventure
Australia
About 1 year using the app
LayoutHub replied July 23, 2024

Dear Jo,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | LayoutHub Customer Success Team

July 9, 2024

I can't say enough about how good the help team is and quick support. I literally love this app to use for my store.

ZIPCushions
United States
Over 1 year using the app
LayoutHub replied July 10, 2024

Dear ZIPCushions team,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | LayoutHub Customer Success Team

July 15, 2024

Kian from support has been very patient on helping me with easy things that I wasn't sure how to do so. He was able to properly show me easily how to adjust things on my website and modify some of the images as well. Really appreciate his knowledge and support. Very fast responding and kind as well.

Quni Boutique
Canada
28 days using the app
LayoutHub replied July 22, 2024

Hi Gustavo,

It's Kian from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Kian | LayoutHub Customer Success Team

July 4, 2024

Duke was so helpful and took away my stress and anxiety. It may have been basic for him, but for me that doesnt like computers, he was my blessing today.

Connected Energies
Australia
Over 2 years using the app
LayoutHub replied July 8, 2024

Dear Leanne,

Thank you so much for your kind words! I'm really happy I could help alleviate your stress and anxiety. No question is too basic—I'm here to assist with anything you need. It’s great to know I could make a positive impact on your day.

If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. I'm always here to help.

Duke | Customer Success LayoutHub Team