Reviews (2,974)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.
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Very easy to use with many layouts to choose from! Support responded fast with video instructions for difficult problems. Very great experience!
I can't thank Duke from the Layout Hub Support Team enough! At first, I was hesitant because I wasn't sure how to navigate the website builder settings. But Duke's assistance turned my experience around completely. He patiently guided me through every step, answering all my questions and providing clear instructions. With Duke's expert help, I quickly gained confidence and successfully achieved my goals. His dedication and knowledge truly made all the difference. I highly recommend Duke to anyone seeking exceptional support with website design!
Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us.
We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team
The app usually works flawlessly but after switching to a newer Shopify 2.0 theme I had an issue where the page I was building worked in the page editor itself but after publishing it and checking the live site nothing worked. I went to the support chat bubble and within seconds Duke answered and corrected the issue. I was not only pleased that he resolved the issue but also answered on a Sunday. Thanks Duke!!!
Dear,
I'm Duke from support team. Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team
very helpful, and fast! I love layout hub and their team
Hello there,
Thank you for your kind words! We're thrilled to hear that you find Layout Hub and our team very helpful and fast. Your satisfaction is our priority, and we're here to ensure that you continue to have a positive experience with us.
If you have any questions or need further assistance, please feel free to reach out. We're always here to help!
Best regards,
Jesse | LayoutHub Support Team
The pages you can crate are awesome and the support is even better
Dear Matthias,
I'm Cass from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
Cass was very helpful and super responsive in helping me fix issues when i created my pages. I love using Layouthub, it has so many brillaint features, i wish i had known about the app sooner. I highly recommend this app!
Dear Amania,
I'm Cass from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
I have been dealing with customer service during this project for the past two months, it wouldn't be justified in words alone on how amazing Sophie was, customer service has become a nightmare across the planet over the course of the last 10 years, my experience with Sophie was refreshing and gave me a bit more hope going forward. She was extremely diligent, took in all the information and concerns I had and applied a solution. When I was just moments away from deleting the app she restored my confidence and quickly got be back on course. I cannot thank her enough!
Dear,
Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day.
We are so lucky that you trust us to use our products. We hope to continue to serve you in the future.
Don't hesitate, contact us whenever you need.
Best regards,
Sophie | Customer Success Team
il servizio è molto disponibile e disposta ad aiutare per qualsiasi cosa
Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team
Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!
Dear, I'm Duke from support team.
Thank you so much for taking the time to leave us a rating!
We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!
Best regards,
Duke | LH Customer Success Team
Got so much help and did exactly what I asked! Highly recommend!
Hello Lori,
I'm Cass from LayoutHub Team. I hope you have a great day.
Thank you for your kind words! We're thrilled to hear that you find Layout Hub and our team very helpful and fast. Your satisfaction is our priority, and we're here to ensure that you continue to have a positive experience with us.
If you have any questions or need further assistance, please feel free to reach out. We're always here to help!
Best regards,
Cass | LayoutHub Support Team