Reviews (2,977)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.

Edited May 4, 2021

the best app on shopify to create a unique website. super friendly support and very helpful :)
I can only recommend it to those who want to bring their side to a higher level

Janarnatur
Germany
8 months using the app
Edited February 18, 2021

Dilys has been a pleasure to work with. Everything I requested was done so fast and exactly the way I was hoping for. I highly recommend this App. Easy to use and great designs.

Witz & Marbles
Canada
8 months using the app
April 9, 2021

First time I have a problem with this app, I thought people exaggerated their 5 star ratings but it is actually worth. I tried to open a chat conversation and just a few seconds someone replied to me and in an instant she solved my problem. Amazing! Although the problem is super simple to solve but the fact that someone is ready to assist you in real time and know they what they are doing and their product is somehow great. No other words can say! HIGHLY RECOMMENDED. REAL 5 STAR

Sweetbarks
United States
8 months using the app
January 6, 2021

I had some amazing help and advice from Maria on the customer service help bubble. She was able to resolve all the issues on her end while advising me how to improve the site. Amazing customer service and all issues resolved very quickly!

Reboot Health Store
United Kingdom
8 months using the app
April 15, 2021

I'm a designer who started their own business and am wanting a lot of customization for my shop, and while I understand web basics, I am certainly not a developer. As a small business owner, I wanted to be able to make changes to my own site while also having the ability to fully customize it — and LayoutHub seemed like a great option! When I first started playing with it, I struggled a bit with getting things to sync up correctly...but I reached out via the chat with 4 questions and was helped within a half hour. Maria in support was great — they addressed each question and guided me through how to make the alterations through annotated screenshots. When I couldn't figure one piece out on my own, I set them up a staff account and they fixed the issue for me, then explained how they'd done it on the backend. So far, I absolutely LOVE this app and would highly recommend!

Hempsley Health
United States
8 months using the app
Edited March 13, 2020

Great app, really easy to use ! Great customer service and support !
Everything is crisp and clear. It really is straightforward, drag and attach.
Love it
The free version works really well too!

CFDFpromo
Canada
8 months using the app
February 1, 2023

The customer service is very serious and has a very good attitude. I am very grateful. They helped me solve many problems and responded promptly.

motionspace
Hong Kong SAR
8 months using the app
October 29, 2021

I used the app to create custom web pages and make my site unique to my needs (as I am not a developer and Shopify code gives me a real headache). LayoutHub has pretty much everything but on occasion, I need help tweaking a template to fit my needs and the support are excellent at jumping on my issue and resolving it quickly. I highly recommend.

Katy Hands Art
United Kingdom
8 months using the app
October 20, 2022

J'ai utilisé cette application pour faire mon site. Le chat est très utile car on est assez vite restreint. Mais avec le chat c'est parfait

Aspis.shop
France
8 months using the app
January 4, 2023

The Help desk department is like VIP superstars, especially Saul he helped me in one sec my problem solve, and the issue was done , LayoutHub good app to any store

Mohrasneakers
United States
8 months using the app