Reviews (2,974)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.

January 13, 2024

love the customer support, solve the problems in few minutes!

Jaspets
United States
2 months using the app
LayoutHub replied January 15, 2024

Hi there,

Thank you for your kind words! Providing quick and effective solutions is our priority, and we're here to assist you whenever you need.

If you have any more questions or encounter further issues, please feel free to reach out. We're here to ensure your experience with our support remains excellent.
Thanks for choosing us!

Best regards.
Jesse | LayoutHub Support Team

February 5, 2024

Great options, awesome templates and prompt assistance! Thank you for the wonderful app!

Tablatru
South Africa
16 days using the app
LayoutHub replied February 6, 2024

Hi there,

Thank you for your fantastic feedback!

We're thrilled to hear that you find our app to have great options, awesome templates, and prompt assistance. Your appreciation means a lot to us!

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience continues to be wonderful.

Thank you for using our app!

Best regards,
Jesse | LayoutHub Support Team

January 18, 2024

LayoutHub is an easy-to-use platform! I've encountered only a few issues, and each time the customer support has been especially helpful. Duke fixed my problems within minutes! I would reccommend this platform.

KinderMats
United States
About 21 hours using the app
LayoutHub replied January 19, 2024

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

December 18, 2023

Great app, great support. Caroline has helped me on numerous occasions and she's fab!

My Store
United Kingdom
3 months using the app
June 6, 2024

Great app for an online store, with great customer service,very fast and helpful. Definitely recommend this app !

Stema
Albania
5 minutes using the app
LayoutHub replied June 9, 2024

Hi Silvia,

Thank you very much for your kind words. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

May 18, 2024

support is great and helps me a lot of things. thank you so much

Groupe Montagne Explore
Canada
About 2 hours using the app
LayoutHub replied May 20, 2024

Hi Groupe Montagne Explore team,
Thank you very much for taking the time to leave this truly meaningful review.
That is a great motivation for me to keep trying hard every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Duke | Customer Success LayoutHub Team

March 7, 2024

Really useful and templates looks high-class! I really like and will use it in future^^
And i also want to thank Duke! He is patient and warm and willing helper to do the work! I think should increase his salary!

Lefant Store
United States
About 7 hours using the app
LayoutHub replied March 10, 2024

Dear,

I'm Duke from support team. Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,
Duke | Customer Success Team

April 4, 2024

Super aide !

MIDI12
France
About 3 years using the app
LayoutHub replied April 8, 2024

Hi there,

It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

BR
Dominique

March 5, 2024

Sophie's assistance was top quality.
Thanks

Gallery 35
Canada
About 2 years using the app
LayoutHub replied March 7, 2024

Dear,

I'm Sophie from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Sophie | Customer Success Team

February 8, 2024

Great and fast support ! 

I had a problem with the display of my down counting timer and requested help via the support chat. They fixed it fast and very professional.

Thanks to Dominique and the Team

nexana-shop
Germany
3 days using the app