Reviews (2,986)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and versatility in creating web layouts and landing pages. It features a rich library of templates and design elements, enhancing website professionalism and creativity. The intuitive platform allows easy customization of page elements. Customer support is praised for being responsive and helpful, available 24/7 to assist with issues and provide personalized guidance.
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Had this app last year, and i liked it. Started a new store last week and decided to add it again. But oh boy have things changed.
If I create any Page it looks wonderful, that's the thing tho, it just looks good, but does not function on Mobile or iPad. It slows down my website significantly, I have the pro version I'm paying $30. And decided to contact Support thru their Chat feature, I ...
Dear friend, we are sorry to hear that you have had such a negative experience. After we checked the ticket on the system and your rating, here are some of our responses:
1. ...
Absolute rubbish, maybe accepted for simple minded click to design websites, But as a HTML source it is an absolute mess full of errors. I could EASILY draw much better Pages using nothing more than a peeled potato. LayoutHub is DISGRACEFUL anyone with even basic HTML can make much MUCH MUCH BETTER! Reply to response: Apology is accepted even though you are degrading my HTML coding skills. It is ...
UPADTE: It seems you did something wrong. Please contact us on live chat or through email support@layouthub.com.
We will help you remove the app properly.
Hope hear from you ...
Maybe this app does the job for most people, but I ran into a simple problem that support couldn't (or wouldn't) fix for several days. The newsletter form does not work and shows an error. First, I waited an hour on the chat for them to solve my problem, and then they realized that they couldn't and transferred the problem to the developers. Since then there has been no information. If they can't ...
Thank you for your feedback!
We’re sorry that you were disappointed that I’ve kept you waiting for so long – we try to provide as much the best service as possible but ...
Awful experience using the app - managed to successfully delete my blog since it was NOT clear what was happening or being overwritten. You cannot test the pages since you can't save them without committing to the £15 per month fee! Script errors appear on the blog worse, there is NO response from the "customer service". Be aware the response has been they have sent many emails. This is not so - ...
I am really sorry for this, we have tried to email and contact you many times but got no response. Can you send an urgent email to support@layouthub.com and also create a ...
Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all.
My suggestion: Just call the app "500 Server Error", would be more honest.
The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)
Hi there,
First we are very sorry for your bad experience with the app.
Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the ...
I tried for an hour to use this app finally reached out to customer service and they were very unhelpful and kept telling me the feature that's supposed to be available for the free plan won't work unless I am on a pro plan. It wouldn't publish anything whatsoever. I checked the reviews to see if anyone else was having my issue and saw one disturbing issue about them sending threatening emails so ...
We apologize for the inconvenience you have experienced while using our app. And I want to correct a bit of information, that the insert to top or bottom page feature https:/ ...
I spent three hours making a landing page on the free version but wasn't ready to publish it. I returned to it to discover that none of my work was saved. I didn't even get a warning message. Biggest waste of time!
SINCE I WROTE MY REVIEW ABOUT THIS APP, THEY STARTED SENDING ME EMAILS AND MESSAGES THREATENING ME AND HARASSING ME, THEY ALSO WROTE FAKE COMMENTS ABOUT MY PRODUCTS AND MY STORE I HAVE PROOFS, THEY ASKED ME TO TAKE DOWN MY REVIEW, I WONT TAKE IT DOWN.
they say that they offer free plan, they let you use the app and work but when you try to save your work they ask you to upgrade in order to save ...
First of all, we're humbly sorry for the inconvenience caused by our app. You totally have the right to leave a review. But can you please allow our support staff to handle ...
BEWARE! They have a FREE theme so you can test out and see if you like it. Not sure where all these reviews came from because everything was blank and it wouldn't let me even see what the pages would look like, even their templates. Then when asking them they tell me I need to save it so they can see the bug to fix it. Did I mention when saving it you have to upgrade and pay?! So your app isn't ...
Hi,
On behalf of the team, I would like to send you the deepest apology for any inconvenience and issue you had with our app.
Regarding the blank issue, I tried to check on ...