Reviews (2,974)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.

June 20, 2024

Duke was AMAZINGG! He’s quick, efficient, and super easy to work with. He was very patient with me and my incompetence on the matter lol Duke is the BEST 10/10 recommend (:

The Rooted Love
United States
10 months using the app
LayoutHub replied June 24, 2024

Dear The Rooted Love team,

Thank you so much for your fantastic words! We're delighted to hear that you found my knowledgeable and kind, and that we were able to help you with your problems.

If you ever need further assistance, don't hesitate to reach out. We're always here to help!

Duke | LayoutHub Customer Success Team

May 23, 2024

The service is so good. Their customer support will help you add/code so many different things into your website and they make it so easy for you.
I can't say enough about how good the help team is. I literally sat down for hours with them and made minor adjustments to my page until it was perfect. Cass was the one who helped me with this and they were super friendly the whole way and a pleasure to work with. Jessie also helped me at some points previously and was super friendly and helpful as well.
I am someone who cares deeply about attention to detail, but so many themes are limited in how you can customize them, so having support team like layouthub that helps edit the little things and make sure everything is perfect is huge for me.

Icon Wallets
United States
About 1 month using the app
LayoutHub replied May 29, 2024

Dear Logan,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

September 2, 2024

Good app!

My Store
United States
29 days using the app
LayoutHub replied September 8, 2024

Dear John,

I'm Cass from LayoutHub. Have a great day !

We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.

Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.

Cass | Layouthub Customer Success Team

October 18, 2024

Great experience!

AnimalShopDaily
Sweden
About 21 hours using the app
LayoutHub replied October 21, 2024

Dear Sebastian,
I wanted to take a moment to express my gratitude for your generous review. It’s truly heartwarming to know that you’ve had a positive experience with our app. We aim to provide the highest level of service, and feedback like yours inspires us to keep improving.
If there's anything else we can assist you with or any questions you might have, please don't hesitate to reach out. We’re always here to help!
Thank you once again for your support and for being a valued member of our community.
Best regards,
Ress
LayoutHub Customer Support

July 14, 2024

Nice Support! Can´t ask for more. Quick, Efficent and very helpful!

Hello BARF
Germany
9 days using the app
LayoutHub replied July 18, 2024

Dear Hello BARF team,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | LayoutHub Customer Success Team

June 20, 2024

very easy to use and the support is very very good . Enjoy the app

GVN
Italy
About 1 year using the app
LayoutHub replied June 24, 2024

Dear Diego,

Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

June 27, 2024

Professional customer support

Baby Kingdom Pte Ltd
Singapore
Over 2 years using the app
LayoutHub replied July 1, 2024

Dear Chin

Thank you for spending time leaving a meaningful review. We support 24/7 so please don't hesitate to contact us if you need help with the app.

Best regards,
Duke | Customer Success LayoutHub Team

September 29, 2024

Cass is so good!!

Mod Paul
Hong Kong SAR
10 days using the app
LayoutHub replied October 7, 2024

Dear Mod Paul,

We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.

Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.

Cass | Layouthub Customer Success Team

June 20, 2024

yes i would, the customer service i received today exceeded my expetcations, thank you so much.

Tru Candle Co
United States
6 months using the app
LayoutHub replied June 24, 2024

Hi there,

We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.

Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.

Kian | LayoutHub Customer Success Team

July 16, 2024

Thanks for the help!

HighlanderPen
United States
4 months using the app
LayoutHub replied July 25, 2024

Hi there,

You're very welcome! We're always happy to help. If you have any other questions or need further assistance in the future, don't hesitate to reach out.

Jesse
LayoutHub Support