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June 19, 2022
I contacted the customer service from Lianlian pay and didn't get any helpful feedback. I had a simple request about receiving bank payments and the customer service literally redirect me to 4 other person and nobody knew what I was asking for. After I submitted all documents, on the platform it seemed to be approved but then they told me my business type isn't qualified? Seriously? That's ridiculous. I don't think they know what they are doing.
Wayuu & Sea
China
About 2 years using the app
Lianlian Pay replied
June 19, 2022
Thank you for your review. we are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We could not onboard you as a individual client based on the documents you provided. Sorry again.