Reviews (91)

Overall rating
2.2
Counts per rating level
  • 34% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 38% of ratings are 1 stars
October 29, 2023

I must say, I do like that Shopify creates their own apps more and more.
Though, Linkpop unfortunately lacks a few crucial features, that makes it not usable for me. I love that there are analytics built in, that it easily integrates with my store, and that the creation process is extremely easy.

My problems with existing features:
- The lack of ability to hide the product price of a product card.
-> This is my biggest complaint that makes the app useless as I have different prices for products depending on the market. Linkpop doesn't track where the user lives at so it always shows the base price, which for some people is wrong and they'll get the surprise once they click on the product link.
- The somewhat broken preview.
-> Texts appear way too big compared to how it actually looks on the phone for example.
- The lack of ability to hide the branding even as a paid option.

Features I would like to see in there (and wonder why they aren't implemented already):
- A collection link. The same as the product link, but with collections.
- Additional social media handles: Vimeo, behance
- An option to add a banner image
- More fonts

orvelio
Germany
About 1 year using the app
Shopify replied October 31, 2023

Thank you for your review! We definitely appreciate the detailed feedback. While we can't guarantee that all of these requests will be implemented, we will submit your feedback to our developers on your behalf. - Skye, Shopify Support

June 24, 2023

Linkpop is promising and I had fun setting it up which was easy by the way. However, I notice that the page flickers on Instagram if you are using an image as background instead of just color. The back image moves as you scroll which causes the make to flicker which is annoying. I thought perhaps the size of the image I was using was too big, searched online for recommended size for background image on linkpop but didn't see any. Shopify don't even have anything about background image size for linkpop on their official website.

Coco Rosey
Nigeria
About 1 year using the app
Shopify replied June 27, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that you're experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into why the image is flickering: https://bit.ly/2AWw5VA. - Blair, Shopify Support

August 3, 2023

It is ok. But needs improvement to keep Shopify store owners updated. 1. Need more editing features. I would like to customize it more and you are unable to move the links once added to the app.

Steel Roots Market
United States
About 1 year using the app
Shopify replied August 10, 2023

Thanks for providing your feedback. I can see the value of allowing you to customize the Linkpop page further and moving the links once they are added. I am going to provide this to our developers as a suggestion. We appreciate you reaching out and taking the time to write a review. -Ollie, Shopify Support

December 24, 2023

Have had for months and still cannot add products from my store. Followed every step. Wouldn’t recommend and I’m moving on…

DeesMerch
United States
8 months using the app
Shopify replied January 2, 2024

Thank you for taking the time to share your feedback. It's unclear if you were able to reach out for support, but if you decide to give it another shot we would be glad to support you with set-up here here: https://shopify.link/vRnL. -Olivia, Shopify Support

May 4, 2023

It seems like it might be a good thing but I have 4 stores and can only use it on one. It would be nice if I could have an account for each store.

Divva Style
United States
9 months using the app
Shopify replied May 5, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

October 6, 2023

This is a nice app for my Instagram store. Love it.

Madhu Fashions
India
About 1 month using the app
October 25, 2022

Great app if you only have 1 shopify website, but if you have multiple you will only be able to access one link pop account. Not because you can't create multiple, but because you will never be able to log out of the last one and it will continually show up on all of your shopify websites. Support was great at first, but when they didn't have an answer to solve my issue, they stopped responding.

High Koalaty
Canada
8 months using the app
Shopify replied November 3, 2022

Thanks so much for taking the time and bringing this to our attention. While we don't have a resolution to solve your issue at the time, we'd be happy to bring the issue up with our development team. We appreciate your feedback and support. Cheers. -Elias, Shopify Support

September 7, 2022

The app is very user-friendly, I just wish it had better customization offerings. Outside of that, it's super simple to update, make changes and it publishes immediately. I haven't had any issues with bugs or things not working properly.

Javielle Candle Co
United States
12 months using the app
Shopify replied September 26, 2022

Thank you for writing your review and for providing us with your feedback on how you've found the Linkpop app so far. I'm delighted to hear that you've not experienced any bugs or issues and that it's been easy to use!

In terms of more customization options, I can see why this would be desirable and I will be sure to pass your suggestion onto our development team who work on the Linkpop integration.

Thanks again for getting in touch. -Victor, Shopify Support

October 26, 2022

Derzeit kann nicht auf die App zugreifen. Ich soll immer noch mal ich neu anmelden, das funktioniert null.

🅛🅞🅛🅛🅨🅟🅞🅟🅟🅨
Germany
6 months using the app
November 11, 2022

Gute App, funktioniert nur leider aktuell nicht. Bitte Problem beheben! Bestehende Link-PopSeite kann nicht gefunden werden und eine neue mit dem Namen kann auch nicht erstellt werden.

Hamamworld
Germany
4 months using the app