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We have had a fantastic experience with Lipscore so far! The integration process (paid) was very seamless and transparent; we had an assigned onboarding manager that walked us through each step and ensured we had Lipscore configured exactly the way WE wanted!
Their customer service and account teams are very proactive and want to see their customers succeed. Such a refreshing and different approach to something as simple as customer reviews, but it makes all the difference.
There are a lot of tools at your disposal with Lipscore, and a supportive team that stands behind their product. 6/5 experience!
Absolutely love lipscore! The best decision to move over from our previous provider. If you're debating it definitely talk to the team who are so friendly, helpful and really attentive over email and phone.
We are seeing great results from only being on the platform a few months and are excited to see where it goes in the future. Initially dealing with Angela she is great and so easy to communicate with and then follow ups and check ins with Josh have been great, thanks guys!
Great experience from start to finish. We previously use Trustpilot for product reviews but were only getting a 2% response rate. We are now getting 32% with Lipscore.
The process for the customers is easy and intuitive resulting in more reviews.
Onboarding & service is amazing - would highly recommend.
Would highly recommend Lipscore. The integration and support have been fantastic but the biggest improvement has been to our response rate which has improved to over 40%.
On top of this the whole process of using the Lipscore interface is much more customer-centric allowing us to follow up directly with customers and ask for more information or offer solutions. This goes a huge way to improving our customer's shopping experience.
Very pleased with the support, implementation and results we get from Lipscore. Our response rates are through the roof and we couldn't be happier.
The tool is easy to manage and the team is always available to support and help.
Looking forward to seeing their new and more user-friendly backend interface and newest AI features coming soon.
Well done to everyone at Lipscore!
I strongly recommend Lipscore for anyone looking to enhance their customer engagement. The integration process was seamless, and the support team has been exceptional. Most notably, our response rate has skyrocketed since implementation. 10/10
Well, what can I say? Lipscore integration has been a roaring success for us and having reviews right there on the product page of our website is invaluable information for prospective customers or regulars.
The uptake on customers leaving reviews is 4 x the national average in our industry so you can imagine we are extremely happy with Lipscore!
Highly recommended to give your business a sales boost and credibility!
We've had a really positive experience dealing with the team at Lipscore from the earlier conversations with Liam and Kevin to the implementation of everything and working with Angela. Initiating reviews on our website was something we had delayed but we absolutely love the Lipscore way of getting feedback and ease to leave ratings and reviews for our customers. We're so pleased we pulled the trigger. It's still early days, but we're positive that conversions will increase and we're really happy with the genuine review content that our customers have left that we can utilise in future marketing. Angela has been brilliant throughout the process - she replies quickly and explains things in a way we can understand and has been incredibly helpful. We believe Lipscore will be an asset to our business moving forwards.
We started using Lipscore in 2023 for their product reviews app, and I must say, I'm thoroughly impressed. From start to finish, their professionalism and dedication were evident, making the entire experience smooth and enjoyable.
Not only did they deliver high-quality results, but their transparent communication and attention to detail surpassed my expectations. I highly recommend Lipscore to anyone looking for a better alternative with top-notch service and a truly positive experience.
Lipscore are fantastic.
We used to get a 2% response rate with our reviews with other apps, now we have a nearly 30% response rate. It has been a perfect addition to our website and the team behind Lipscore is fantastic, shoutout to Angela who did our onboarding.
Think twice before using another review app.