Social Intents: AI Chatbot
- Pricing
-
Free plan available
- Rating
- 5.0 (1)
- Developer
- Social Intents
Featured images gallery
Social Intents is a platform for building AI Agents and Live Chat for Customer Support & Sales
Add live chat and an AI shopping assistant to your storefront in minutes. Your AI agent trains on your store in one click. It reads your product catalog, order status, and store policies, so it can answer "where is my order," "do you have this in stock," and "what is your return policy" without a human. When a shopper needs a person, the chat hands off to your team inside Slack, Microsoft Teams, Google Chat, or Zoom. No new inbox to learn, no extra app to check. Supports WhatsApp and SMS.
- Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Google
- AI Chat with ChatGPT, Claude, & Gemini integration with simple human escalation.
- AI answers order questions, shipping, tracking, and gives product suggestions.
- Auto-Translate chats between your visitor and agent language.
- Set up WhatsApp, Facebook Messenger, and SMS to route to your universal inbox.
Languages
English
Works with
- ChatGPT
- Claude
- Live Chat
- Microsoft Teams
- Slack
Categories
Real-time messaging
Automated responses
Channels
Pricing
Choose the plan that best fits your business.
Always FREE
Free
Features
- Microsoft Teams and Slack Integration
- 1 Live Chat Agent
- Limited to 20 Chat conversations/month
Starter plan
$49 / month
or $468/year and save 20%
Features
- Microsoft Teams and Slack Integration
- 3 Live Chat Agents
- 200 Chat conversations/month
Basic Plan
$79 / month
or $828/year and save 13%
Features
- Microsoft Teams and Slack Integration
- Unlimited Agents
- 1000 Chat conversations/month
- Shortcut Responses
- ChatGPT Integration
Pro Plan
$132 / month
or $1,188/year and save 25%
Features
- Microsoft Teams and Slack Integration
- Unlimited Agents
- 5000 Chats/month
- Shortcut Responses
- ChatGPT Integration
- While Label
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with help. They're also one of the few apps I've found that fully integrates with and allows my team to chat from directly within Slack which is something my team can't do without. Great app and even better customer service!
Support
App support provided by Social Intents.
Resources
Developer
Launched
May 12, 2014
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View store data:
Products, orders, Shopify admin
-
View products
Products, collections
-
View orders
All order history for the last 60 days
-
View Shopify admin
Legal policies
More apps like this
