LiveRecover SMS Cart Recovery

Recover abandoned carts + grow revenue with human-powered SMS

Free plan available. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

SMS Abandoned Cart Recovery

Recover up to 30% of abandoned checkouts using the power of text messages.

First Class Live Agents

Live agents embody your brand, answer questions, offer discounts, and inspire action.

Fast and Easy Setup

Install in your store, get setup in minutes, and start recovering checkouts today.

App details

LiveRecover SMS Cart Recovery

LiveRecover SMS Cart Recovery

LiveRecover by Voyage is the best human-powered SMS app for Shopify stores. Period. We specialize in converting your abandoned checkouts into sales — with a human touch.

Say goodbye to unopened emails and cold SMS automation strategies. Harness the power of text messaging with live agents and watch your conversion rates and customer lifetime value (CLTV) skyrocket.

Our best-in-class live agents are your Brand Ambassadors who learn your brand values, capture your brand voice, and become an extension of your sales and customer service teams — saving you time and helping you realize 20X ROI on average.

With LiveRecover by Voyage, you drive effective conversations at scale and:

  • Engage and Convert Customers: Recover up to 30% of abandoned checkouts.
  • Scale Your Business: Save tens of thousands of dollars in additional staff hires.
  • Build Your Brand: Turn your customers into advocates with 1:1 communication.

Expand Your Audience

The opt-in for live agent SMS communication happens right on your checkout page, meaning our agents reach twice as many customers as automations from other Shopify apps. Stop missing out on customers who haven’t replied “Y”! We ensure you remain TCPA and CTIA compliant by managing opt-ins and opt-outs with care.

Build Real Connections with Live Agents (aka Brand Ambassadors)

Our LiveRecover by Voyage Brand Ambassadors work to understand and become stewards of your brand in every interaction with your customers. With 2-way communication over text messages, we answer customer questions about products, shipping, discounts, and more in real-time.

Features Designed to Maximize Engagement and Conversion

  • Custom Workflows: Only want us to reach out to first-time customers? Or maybe you want to exclude all carts less than $100 in value? Workflows make it easy to segment based on specific customer and cart information.
  • Knowledge Base: Fill the Knowledge Base with product and company FAQs to help your live agents answer customer inquiries quickly — without intervention from your team.
  • Unique Discount Codes: Unique one-time discount codes are generated for each customer — safeguarding your store from coupon-sharing.
  • Conversion Reports: Access advanced conversion reports and dive into performance metrics by product-specific performance and orders generated by our live agents.
  • Full Conversation Visibility: View and monitor our conversations with your customers in real-time and glean valuable insights into customer concerns and preferences.

Install LiveRecover by Voyage today and see the power of human-powered SMS marketing for abandoned cart recovery!

Launch date

Integrates with

  • CartHook
  • ReCharge
  • zipify
  • OCU
  • one click upsell
LiveRecover SMS Cart Recovery

LiveRecover SMS Cart Recovery

LiveRecover by Voyage is the best human-powered SMS app for Shopify stores. Period. We specialize in converting your abandoned checkouts into sales — with a human touch.

Say goodbye to unopened emails and cold SMS automation strategies. Harness the power of text messaging with live agents and watch your conversion rates and customer lifetime value (CLTV) skyrocket.

Our best-in-class live agents are your Brand Ambassadors who learn your brand values, capture your brand voice, and become an extension of your sales and customer service teams — saving you time and helping you realize 20X ROI on average.

With LiveRecover by Voyage, you drive effective conversations at scale and:

  • Engage and Convert Customers: Recover up to 30% of abandoned checkouts.
  • Scale Your Business: Save tens of thousands of dollars in additional staff hires.
  • Build Your Brand: Turn your customers into advocates with 1:1 communication.

Expand Your Audience

The opt-in for live agent SMS communication happens right on your checkout page, meaning our agents reach twice as many customers as automations from other Shopify apps. Stop missing out on customers who haven’t replied “Y”! We ensure you remain TCPA and CTIA compliant by managing opt-ins and opt-outs with care.

Build Real Connections with Live Agents (aka Brand Ambassadors)

Our LiveRecover by Voyage Brand Ambassadors work to understand and become stewards of your brand in every interaction with your customers. With 2-way communication over text messages, we answer customer questions about products, shipping, discounts, and more in real-time.

Features Designed to Maximize Engagement and Conversion

  • Custom Workflows: Only want us to reach out to first-time customers? Or maybe you want to exclude all carts less than $100 in value? Workflows make it easy to segment based on specific customer and cart information.
  • Knowledge Base: Fill the Knowledge Base with product and company FAQs to help your live agents answer customer inquiries quickly — without intervention from your team.
  • Unique Discount Codes: Unique one-time discount codes are generated for each customer — safeguarding your store from coupon-sharing.
  • Conversion Reports: Access advanced conversion reports and dive into performance metrics by product-specific performance and orders generated by our live agents.
  • Full Conversation Visibility: View and monitor our conversations with your customers in real-time and glean valuable insights into customer concerns and preferences.

Install LiveRecover by Voyage today and see the power of human-powered SMS marketing for abandoned cart recovery!

Launch date

Integrates with

  • CartHook
  • ReCharge
  • zipify
  • OCU
  • one click upsell

Startup Plan

Free to install

+20% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes

Growth Plan

$49/month

+10% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes

Pro Plan

$99/month

+5% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes
  • Cart Segmentation

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

3.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Heart Made of Gold

    Location United States
    Time spent using app Over 1 year

    LOL. Firstly customer service is garbage. Won’t respond to any customer I complaints. I have recently noticed that they are trying to claim “conversions” as their own when in fact customers are placing orders using store credit, coupons not related to the ones they generate and they are charging me commission. I’m sorry but if you text a customer and they don’t end up using the coupon you provide and place an order YOU ARE NOT ENTITLED TO COMMISSION. This app is a scam. I would stay away unless you want to monitor every transaction.

  • Techy Bitz

    Location Australia
    Time spent using app 2 months

    The worst customer service I have experienced with any app - if a customer purchases a post purchase upsell accidentally and immediately removes it from their order. Liverecover will still charge 20% of the unrealised revenue which for high ticket products is a lot. Will be not be continuing using their service.

  • JonxiFon

    Location China
    Time spent using app 6 months

    Terrible customer service, I was charged $99 again after I deleted their app a long time. I already asked to cancel the subscription. I emailed them and heard nothing back. Refund my money!

    Developer reply
    November 18, 2022

    Hi there,

    Thanks for taking the time to leave us some feedback! We take all of our customer's opinions seriously to work on providing the best service. I apologize for the incorrect charge and have made sure you've been refunded. Additionally, we've checked to make sure your subscription and billing are canceled to prevent this from happening again. Apologies for the inconvenience!

    Team LiveRecover

Apps similar to LiveRecover SMS Cart Recovery

  • Cartloop SMS Marketing

    Cartloop SMS Marketing

    1:1 Human-Powered SMS Conversations, Cart Recovery & Chat.

    4.8 of 5 stars(101reviews)
    Free plan available
  • SMS & Web Push ‑ Pushnami

    SMS & Web Push ‑ Pushnami

    Abandoned Cart, Retargeting, Flash Sales, Shipping + More

    4.9 of 5 stars(14reviews)
    Free to install
  • WeGrow Marketing

    WeGrow Marketing

    Marketing & Checkout Recovery & SMS Automation

    No ratingNo reviews
    Free to install
  • TikTok

    TikTok

    Showcase your products to TikTok's billions of users

    3.3 of 5 stars(298reviews)
    Free to install