Reviews (94)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
July 24, 2024

Great experience so far. Onboarding was smooth. We're about 30 days in and our results are much higher than expected. Worth the money

Huega House
United States
About 1 year using the app
July 2, 2024

The LiveRecover team has been fantastic, working with us to improve our sales. The agents take feedback super well and leadership understands our goals and challenges as a small business. It has truly been a great experience and we are looking forward to seeing how LiveRecover can help our business grow even more!
The app is easy to set up and use custom workflows and enter a knowledge base that captures who we are as a business and our goals.

Lil Helper
Canada
About 2 months using the app
July 22, 2024

Fantastic product with a great team. A critical piece of our 'human element' marketing stack.

Huron
United States
4 months using the app
May 20, 2024

Awesome way to recover lost add to carts. Huge help to our site!

V E N T Y
United States
About 1 year using the app
January 29, 2024

I used to have the same issue. I signed up for it, and I followed the article for the check out system setting once I follow the article, I begin to create the workflow and I’ve been waiting more than 24 hour for the conversation to start live agent? support was great. But the issue was not solved. I’ve been waiting more than a week, but I’ll definitely come back. Hopefully I’ll give myself a chance again and hopefully it works this time and if it doesn’t, I’ll sign up with a different company.

Gentlemen Gear
United States
6 months using the app
March 6, 2024

Incredibly easy to set up, Steve explains how everything works simply yet detailed while making us feel confident using LiveRecover. Our audience loves knowing there is a real human behind the outreach messages. Aleena is very quick in responding to questions and on top of everything! We've seen great early data for recovered sales. Definitely recommend.

Top of the Mornin Coffee
United States
14 days using the app
May 10, 2024

So excited to use this app. Installation was a breeze, My potential customers are going to love this!

Slate Flosser
United States
39 minutes using the app
Edited February 1, 2021

This app is super turnkey and an incredible addition to our entire brand strategy. Every time I look at a conversation one of the assistants write when a customer asks questions, it’s like they are an actual employee with how much knowledge and research they respond back with. This app is just a no brainer and the team behind the app are incredibly smart. I loved how fast and easy it was to get setup and having humans is way better than the chatbots. More than highly recommend this app, it’s really a vital missing piece if you don’t have it!

TinyCrumble
United States
Over 5 years using the app
January 16, 2021

Love Liverecover! It really helped us capture more abandoned shopper than we thought was possible. Our store saw an immediate boost after downloading! Highly recommend

Dao Drops
United States
Almost 4 years using the app
Edited January 14, 2021

A great service which is also customized for our special requirements! We couldn't be happier about the service . Their customer support is incredible also. We have used them for almost a year now and the incremental revenue Liverecover brings with SMS cart recovery with human agents is a big time saver.

Buywow USA
United States
Over 3 years using the app