Reviews (94)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
March 1, 2023

This app has been great for us and the team is always very responsive when we have questions or need updates.

Juice WRLD | 999 CLUB
United States
Over 3 years using the app
February 19, 2021

We've been thinking of having our customer service team text customers and then we found LiveRecover. I really couldn't be happier with it. The platform is excellent. Our company is VERY focused on our brand and customer interactions and the LiveRecover reps were EXTREMELY attentive and responsive. The setup was virtually none. I had the app connected & fully functioning in about 5 minutes, with no credit card and a free trial. If there is one app you can literally add to you store in 5 minutes and make more money, this is it. No creating emails or anything. Really satisfied :)

Unagi
United States
About 3 years using the app
January 15, 2021

We have been using this app for well over a year now and it's been a game-changer for us. We have maintained well over a 25% cart recovery rate which is unheard of. Not to mention, the assistants can answer other helpful customer concerns and questions and intuitively do so. Total set it and forget it app. Customers can tell they are texting a real human too which makes all the difference in terms of customer service quality.

Braxley Bands
United States
About 3 years using the app
January 14, 2021

Been using LiveRecover for 4-5 months with our store and it’s the Atlantis of Shopify apps. If you’re not using LiveRecover to recover abandoned carts via SMS, you’re leaving significant money on the table. Our team regularly recommends this app to all of our friend’s brands as well.

disco
United States
Almost 3 years using the app
August 9, 2023

LiveRecover is a great app that I would highly recommend. We are continually impressed with the results. We see sales each month recovered through their personalized abandoned cart recovery and customer centric approach. Steve and the team are the best!

Rumored
United States
Almost 3 years using the app
February 2, 2021

LiveRecover is my favorite app in the Shopify ecosystem. Affordable pricing, and incredible results. We recover an incredible amount of abandoned carts and it makes a big difference. They also have a very strong team that we're lucky to work with!

Tenzo Matcha
United States
Over 2 years using the app
March 1, 2021

This is the second store I've installed LiveRecover on, it will also go on any future sites I build. These guys were the pioneers of this human abandoned cart recovery so be weary of people trying to imitate them. Excited to see what other products they come out with.

erths
United States
Over 2 years using the app
January 18, 2021

Live recover has been a great app for me to recover sales. It super easy to use, and I love the payment option flexibility.

LashKandii
United States
Over 2 years using the app
March 10, 2021

This app is probably the best text message cart recovery out there. 24 hour support and 24 hour real communication with customers is a game changer - seriously helped our cart recovery increase and bring a ton of extra revenue to our business. I seriously recommend this to any business on shopify - small or large as the potential to make money is so great since so much is left on the table with emails

Hypland
United States
Over 2 years using the app
July 20, 2023

From their exceptional customer service to their efficient account management, they have proven to be an outstanding partner for our business. Their personable approach has made every interaction a pleasure, and we truly appreciate the level of attention and care they invest in understanding our needs. One of the most impressive aspects of working with Liverecover is their performance. Their services yield results. Period. And the clarity of their data reporting ensures we are always well-informed about our progress. Furthermore, after past experiences with other companies engaging in questionable customer acquisition practices, Liverecover stands out as an ethical and trustworthy partner. Their professionalism, effectiveness, and commitment to integrity make them an asset to our company. We highly recommend their services to any business seeking a reliable and results-driven solution.

Culprit Underwear
United States
Over 2 years using the app