Reviews (94)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
March 1, 2021

Long a time user of LiveRecover, excited to see them on the Shopify app store. I'm not the type of person that ever leaves reviews but this app works magic. Our store presents an unusual challenge since our goods are considered hazardous our shipping labels can cost customers up to $40, because of this we have a 49% cart drop off. LiveRecoer recovers success rate is about 8x what we see on email recovery, plus any purchase we get through them costs us less than a purchase from Facebook. Highly recommend checking them out.

Shutter Bombs
United States
Almost 2 years using the app
January 19, 2021

Liverecover is a fantastic app. Their team support is great, it helps recover a lot of sales, and you actually learn a lot about your customers by reading the conversations they have with the Liverecover agents.

LuluCartoons
United States
Over 1 year using the app
July 25, 2023

Amazing customer service! This app has helped me so much. I can not run my store with out it! Its a must have!

DoinkRollerz Shop
United States
Over 1 year using the app
January 15, 2021

We've generated multiple 5 figures using LiveRecover with little to no effort on our side. This is an essential app and a no-brainer for anyone selling products online. Automation and real humans build a great connection to recover those sales which never would have been driven without a simple text offering a discount. Excited to grow further with LR!

SweetDreams
United States
Over 1 year using the app
January 30, 2021

Have been using LiveRecover for nearly a year, consistently generating extra revenue for our store without so much as glitch or a hiccup. We've proposed some changes around the script/offering - which were implemented literally same day, very fast feedback/support from the management/founders. Thumbs up.

Jean Patrique Professional Cookware
United States
Over 1 year using the app
April 28, 2023

One of the BEST APPS ON SHOPIFY! Fully Automated .. Non obtrusive... Easy to install and then they handle the rest! This app pays for itself!! Dont believe it? Go to TrainingMask.com or BullyChews.com and abandond your cart... You will get an recovery SMS with a Discount! Love this app!

BullyChews llc
United States
Over 1 year using the app
August 18, 2023

This tool is a valuable addition to any growth marketing tech stack, enabling personalized SMS outreach to effectively convert potential customers. Highly recommended!

JAXXON
United States
Over 1 year using the app
March 9, 2021

I had a lot of abandoned cart issues and wanted to integrate an app that could help we with that. Within a day LiveRecover recovered a large abandoned order and consistently recoveres them for my shop! The live agent chats with my customers is great! All my customers seem to be happy to receive a text and are grateful for the discount offer!

PLANTITA & CO
Canada
Over 1 year using the app
January 18, 2021

We use this for our tabletop board game, OK Boomer. LiveRecover helped us turn very profitable this Christmas and we are so thankful for their team and support. We highly reccomend.

OK Boomer
United States
About 1 year using the app
October 13, 2023

A great product. Easy to install and drives a lot of incremental value. if all shopify apps were like this, i would feel a lot better about using them.

Dosaze
United States
About 1 year using the app