Reviews (94)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
March 1, 2023

Great app and customer service. It's significantly helped us recover our AB checkouts. A bit costly but worth it, I highly recommend it.

Seido Knives
Canada
About 1 year using the app
May 24, 2023

Excellent service and very effective app for recovering checkout abandonment buyers. For the past 30 days our recovery rate is 19.3% and LiveRecover has helped us generate thousands of dollars of additional sales. I recommend trying them.

VitalSleep
United States
About 1 year using the app
July 18, 2023

Effective order recovery solution. Intuitive dashboard and customization. Really great customer service.

nood
United States
About 1 year using the app
February 8, 2021

Live recover give a more personal connection when trying to win abandoned carts. I would shut off our email automations, this is just a great supplement to that effort

CBDonly
United States
About 1 year using the app
February 8, 2021

I have been using this app for about 6+ months now. It has done wonders bringing back customers who didn't purchase on their first time. The human touch to it is excellent.

Mad Rabbit Tattoo
United States
About 1 year using the app
January 14, 2021

I recover $1000's a month with liverecover and their human texting agents close way more sales than any automated chat bot I've used. It is a must have app for any business.

HulkGrips
United States
About 1 year using the app
January 29, 2021

Download this app. There's honestly no reason not to. Live Recover goes out and HUSTLES for you and texts your abandoned carts while you sit all cozy inside waiting for the sales to come pouring in. And what happens if you don't make any sales? You don't pay anything. And it literally takes like 45 seconds to install. Deadass.

Tire Paint Lettering Pens
United States
About 1 year using the app
February 18, 2021

LiveRecover is one of those few Shopify apps where you 1) understand its value prop immediately and 2) see its impact on the business in the same amount of time. Super intuitive set up with robust and comprehensive controls. I'm able to go from 30K foot view to individual customer conversation to help pinpoint why customers are abandoning their carts on our website. The team is constantly figuring out ways to enhance their product and roadmap while aspiring to be a brand partner rather than a conventional vendor.

Designer Revival
United States
About 1 year using the app
March 7, 2023

Very impressed with the results. Highly recommend this app. You'll start seeing incremental sales immediately. They're recovering 18% of our abandoned carts with very minimal effort to set things up. Great customer service too.

Gnome
United States
12 months using the app
February 3, 2021

good customer service simple setup for recovering sales with SMS they have conversations with your customers and offer discount codes

FuturityBlinds
Australia
12 months using the app