Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
January 14, 2021

I use LiveRecover for both of my DTC brands and the recovery rate is absolutely insane. Live Recover has been able to recover 28%-30% of our abandoned carts every month. It is an absolutely must have if you’re serious about your business.

Sigma Kore
United States
4 months using the app
January 25, 2021

This app is awesome! The agents do a really good job with due diligence to help customers and the experience is 10/10 so far! This is a NO BRAINER for decreasing cart abandonment.

Del Rio Vineyards
United States
About 2 months using the app
January 17, 2021

Excellent cart recovery app with an excellent support team. I appreciate the way that their customer service reps engage with my customers, as opposed to every other automated SMS recovery app. Highly recommend.

Stoic Muse
United States
About 2 months using the app
January 20, 2021

Been using Liverecover for 2 years on multiple stores now. The recovery service is great, but what I really love is being able to read the conversation records and gather valuable data on why people are dropping off. Started scaling a new brand last month. Caught a tip from a Liverecover conversation. Updated website. Conversion rate has almost doubled! It's one of my core go-to apps.

TRESS
United States
About 2 months using the app
January 26, 2021

This app is a must have. The messages seem personal (hint: cause they are) and our abandonment flow has only improved since installing. If you’re looking to up your post purchase game, I highly recommend starting with LiveRecover to do so.

Cute Root
United States
4 days using the app
March 25, 2021

Got my first recovered sale within minutes of installing! The process and installation are very easy and create a meaningful flow of additional business - people who would have otherwise walked away. Thumbs up.

WONDERSKIN
United States
3 days using the app
February 19, 2021

We've been thinking of having our customer service team text customers and then we found LiveRecover. I really couldn't be happier with it. The platform is excellent. Our company is VERY focused on our brand and customer interactions and the LiveRecover reps were EXTREMELY attentive and responsive. The setup was virtually none. I had the app connected & fully functioning in about 5 minutes, with no credit card and a free trial. If there is one app you can literally add to you store in 5 minutes and make more money, this is it. No creating emails or anything. Really satisfied :)

Unagi
United States
3 days using the app
April 28, 2023

One of the BEST APPS ON SHOPIFY! Fully Automated .. Non obtrusive... Easy to install and then they handle the rest! This app pays for itself!! Dont believe it? Go to TrainingMask.com or BullyChews.com and abandond your cart... You will get an recovery SMS with a Discount! Love this app!

BullyChews llc
United States
3 days using the app
April 19, 2021

Really helpful. They recovered sales intelligently. My customers know they’re talking to a real person and not a bot.

The Meatery
United States
2 days using the app
February 7, 2021

Easy set up. Increases revenue. Team is legit. If you want to do SMS cart recovery, look no further - you found the app you need.

93brand
United States
1 day using the app