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We've been with LiveRecover for a year - and its one of my favorite apps. We love it, our customers love, it prints us money and the LiveRecover team is awesome. Whats there not to love? Our customers feel like they have a brief but direct and extremely personal line directly to our team - which sways them over to make the purchase decision. Love love love.
Amazing app! Very simple and easy to use. Helps win customers with a personal touch and a unique experience. Highly recommend!
LiveRecover basically pays by itself! Being human-powered is a game changer. WE LOVE IT! Also, the support team is super helpful. Definitely recommend!
Love LiveRecover! Set it and forget it.... until you see those orders come in! What I really love is when customers respond to the texts a real-human answers back. No bots!
LiveRecover has proven to be a priceless resource for our business. The ROI each month is extremely high, and our AOV through LiveRecover tends to be significantly higher than our standard site AOV.
As a vaporizer brand, we are subject to SHAFT rules and regulations and have had a lot of trouble with different SMS carriers in the past. Every other platform has simply told us "sorry, there's nothing we can do" when SMS carriers have shut our brand down. The LiveRecover team is the first platform that has been a true partner to us through these issues.
When their carrier shut our brand down, the LiveRecover team went to bat for us, found a completely new carrier, and was able to set our account back up within a few months. They did all the research and legwork to find and start working with this new carrier, which we could not be more grateful for!
Our team here at Ooze only has glowing, positive things to say about using LiveRecover and the support they've provided us. It is SO simple to use, their team literally does everything for you. If I could rate this service higher than 5 stars, I would!
We've been using LiveRecover for the past few months and couldn't be happier with the results. Their team is very responsive answering any questions we had along the way and setup is quick and easy. Once setup is complete, you can set it and forget it. We just onboarded our other brand to LiveRecover as well and excited to watch the revenue come in.
I was SHOCKED at how many abandoned carts were recovered thanks to LiveRecover. I can't recommend this product enough to store owners, especially those with high traffic and lower conversion rates. LiveRecover brings you FREE revenue that you would've otherwise lost.
We just started using this app and it's already recovered a bunch of sales for us! super happy. easy setup. will continue to use!
Easy to set up, and you see results right away. We were nervous about having outside agents texting with our customers, but they give you a section where you can write notes and explain how to address common questions, and the agents generally do a good job referencing this and providing good info. There's A/B testing options and more data you can drill into if you want to explore types of offers. Definitely worth giving a try if you have been curious about SMS abandoned carts!
LiveRecover has been absolutely game changing for our D2C brand. Our shopping cart recovery rate tripled, that extra revenue has boosted our paid media ROAS dramatically allowing us to increase spend and grow. Works exactly as they advertise. Highly recommend this as a key addition for any ecommerce store.