LiveRecover SMS Cart Recovery

LiveRecover SMS Cart Recovery

Pricing
From $49/month
Rating
4.7 (93)
Developer
LiveRecover

Texting that converts your abandoned carts into sales — with a human touch.

LiveRecover gives you the tools you need to increase revenue, AOV, and conversion rates with SMS. Our live agents recover your customers' abandoned carts through personalized outreach. Integrate with your store in minutes and experience the ROI of real humans interacting with your customers. Whether you're an enterprise DTC brand or just starting your business, our app will help your business grow.

LiveRecover gives you the tools you need to increase revenue, AOV, and conversion rates with SMS. Our live agents recover your customers' abandoned carts through personalized outreach. Integrate with your store in minutes and experience the ROI of real humans interacting with your customers. Whether you're an enterprise DTC brand or just starting your business, our app will help your business grow. more
  • Live agents engage in real-time SMS conversations with your customers.
  • Configure Workflows triggered by abandoned carts with custom conditions.
  • Use existing FAQs to populate your Knowledge Base to inform agents.
  • Unique one-time discount codes are generated for each customer.
  • Access Insights and dive into performance metrics.

Languages

English

Works with

Checkout, ReCharge, zipify, one click upsell

Cart recovery

SMS notifications, Discount offers, Conversion tracking, Automated workflows

Display options

Custom discount codes, A/B testing, Targeting rules

Customer behavior

Activity tracking, Event tracking, Segmentation

Marketing and sales

Checkout analytics, Purchase tracking, UTM tracking

Visuals and reports

Analytics dashboard

Pricing

Growth Plan

$49 / month

+10% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes

Pro Plan

$199 / month

+5% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes
  • Cart Segmentation

Enterprise

$500 / month

+5% of the revenue generated by us

  • Dedicated line
  • SHAFT support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (93)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 22, 2024

LiveRecover has been a game-changer for our store. Setting it up was a breeze—super quick and easy. What really stands out is how much it's helped us bring in first-time customers who were on the fence. We’ve definitely seen a noticeable boost in our conversions since we started using it. It’s like having an extra hand to close those almost-lost sales. Definitely recommend it if you want to increase your revenue with a minor lift. Also their customer support team is top notch, any time there's a question or idea we want to execute on they are extremely prompt in responding and make sure we have the tools to succeed.

Higround
United States
4 months using the app
July 24, 2024

Great experience so far. Onboarding was smooth. We're about 30 days in and our results are much higher than expected. Worth the money

Huega House
United States
About 1 year using the app
July 23, 2024

LiveRecover has significantly impacted our bottom line by helping us recover ~$70K in abandoned cart sales, contributing to 5.6% of our Q1 2024 revenue -- pretty much revenue we wouldn't have recovered simply with the one-way abandon cart automations. Their human-centered approach provides a real connection that customers appreciate and respond to positively.

The insights gained from these interactions have been instrumental in enhancing our checkout processes and overall user experience. Highly recommend for any e-commerce business looking to improve retention and deepen customer relationships.

Nailboo®
United States
About 1 year using the app
August 27, 2024

We can't recommend Live Recover enough! Unlike other recovery tools that rely solely on automated bots, Live Recover employs real people to chat with potential customers. This human touch makes a world of difference, as it allows them to engage with customers who might otherwise slip through the cracks due to opt-in requirements.

We were initially referred to Live Recover by another e-commerce business that had seen fantastic results, and it didn’t take long for us to understand why. The implementation was a breeze, thanks to their outstanding chat support. It’s refreshing to know that there are actual people on the other end, ready to assist—not just another bot.

We’ve successfully implemented Live Recover across all three of our partner e-commerce businesses, and the results have been outstanding. We’ve recovered thousands of dollars in lost revenue, making this tool an invaluable part of our strategy. If you're looking to boost your recovery efforts, Live Recover is a must-have!

ShellShock Protection
United States
2 months using the app
July 15, 2024

I have used Live Recover for both of my 7 figure brands for nearly 4 years and my experience has been phenomenal, from the easy user interface, the customer support and of course.... the results.

My favorite part about Live Recover is the ability for brands to use the it at ANY size and have the program grow with them. I started using LiveRecover at 6 figures and have continued to do so at 7 and 8 figures.

Just do it, you won't regret it.

S-FORCE™
United States
About 1 year using the app

Support

LiveRecover can answer any questions you have about LiveRecover SMS Cart Recovery.

Developer

LiveRecover

12407 N Mopac Expy, suite #250-238, Austin, TX, 78758, US

Launched

January 14, 2021

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, store analytics, Online Store

  • Edit customers

    Browsing behavior or customer data

  • Edit products

    Products or collections

  • Edit orders

    All order details for the last 60 days

  • View and Sync Discounts

    Discount codes and promotions

  • Edit store analytics

    Pixels

  • Edit your Online Store

    Script tags in your Online Store or checkout page

  • Edit other data

    Price rules or translations

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