LiveSession Replays & Heatmaps

LiveSession Replays & Heatmaps

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.7 (18)

Enhance sales with LiveSession: Insights into customer behavior for success.

Maximize your sales and improve conversion rates with LiveSession. Ideal for any merchant aiming to enhance their online store's performance, LiveSession provides actionable insights into customer behavior. Discover how users interact with your site, identify pain points, and optimize the shopping experience to drive growth. Whether you're looking to improve user engagement or streamline the purchase process, LiveSession equips you with the tools to succeed in today's competitive market.

Maximize your sales and improve conversion rates with LiveSession. Ideal for any merchant aiming to enhance their online store's performance, LiveSession provides actionable insights into customer behavior. Discover how users interact with your site, identify pain points, and optimize the shopping experience to drive growth. Whether you're looking to improve user engagement or streamline the purchase process, LiveSession equips you with the tools to succeed in today's competitive market. more
  • Session Replay: Detect user frustrations, enhance UX and find bugs.
  • Funnels: Identify checkout drop-offs to enhance conversions and sales.
  • Dashboards: Spot abandoned carts, top channels, and more to know users behavior.
  • Heatmaps: See what interests people most in your store and enhance engagement.
  • Event Tracking: Track store events, orders, and shopping carts.
Highlights
Use directly in Shopify admin

Languages

English

Works with

  • Checkout
  • LiveChat
  • Intercom
  • Google Analytics
  • Segment
  • Zendesk
  • Zapier

Pricing

Free

Free

  • 1 000 sessions
  • Session Replay
  • Funnels
  • Clickmaps & Heatmaps
  • Engagement score
  • Filters
  • Segments

Basic

$65 / month

or $650/year and save 17%

  • Everything in Free and:
  • 5 000 sessions
  • Minimum duration
  • Resource backuping
  • Segment notifications
  • Session sharing

14-day free trial

Pro 10k

$99 / month

or $990/year and save 17%

  • Everything in Basic and:
  • 10 000 sessions
  • DevTools
  • Custom events
  • REST API access
  • User identification

14-day free trial

Pro 25k

$199 / month

or $1,990/year and save 17%

  • Everything in Basic and:
  • 25 000 sessions
  • DevTools
  • Custom events
  • REST API access
  • User identification

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (18)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
November 14, 2024

We've been using it literally for about 7-8 hours, if not less. It's the best-made software we've encountered—we've tried at least 3-4 others. For now, we don't need the higher-tier subscriptions, but even the free version plus the trial they offer provides absolutely everything you need. We're extremely impressed; it's the best software on the Shopify App Store. Highly recommended!

Biofield Care Bulgaria
Bulgaria
19 days using the app
LiveSession Sp.z.o.o replied November 18, 2024

Thanks for the fantastic review! We're so glad you’re impressed with LiveSession, even in the free version :D Your recommendation means a lot!

January 7, 2025

The Live Session app is one of the best tools for understanding customer activity, offering a user-friendly interface and intuitive navigation. Setting it up was quick, and features like session replays and heatmaps made analyzing user behavior seamless. It provides clear, actionable insights, helping to identify pain points and optimize experiences efficiently.

Giftology London
United Kingdom
19 days using the app
January 17, 2025

Heat maps doesn't work, elements don't show up. Wrote for support 2 weeks ago, no response after trying to get in contact again.

Acuzone
Slovenia
10 days using the app
November 14, 2024

I am very pleased with the app. It enables me to see the customer interactions and see the potential resistance points.

The UI is very clean and intuitive, it has everything I need. Recommended!

MediTone
Slovenia
18 days using the app
LiveSession Sp.z.o.o replied November 18, 2024

Thanks for the awesome feedback! :D

October 8, 2024

So glad that we found LiveSession Replays. Finally we are able to clearly identify any inconsistencies on product pages that are stopping conversions from happening. This isn't just an App it is a full set of tools that enable us to increase value to our customers. So much more to discover yet. Thanks LiveSession.

Scintera Pty Ltd
Australia
2 days using the app
LiveSession Sp.z.o.o replied November 18, 2024

Thank you for your amazing feedback! We're thrilled that LiveSession is helping you improve your product pages and boost conversions. More great insights await!

Support

App support provided by LiveSession Sp.z.o.o.

Or visit their support portal

Developer

LiveSession Sp.z.o.o

gen. Sikorskiego 3/2, Atal Towers, Wroclaw, 56-659, PL

Launched

April 5, 2024 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, IP address, browser and operating system, browsing behavior, client ID cookie

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, store analytics, Online Store

  • View customers

    Browsing behavior

  • Edit store analytics

    Pixels

  • Edit your Online Store

    Script tags in your Online Store

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