Reviews (18)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 7, 2025

The Live Session app is one of the best tools for understanding customer activity, offering a user-friendly interface and intuitive navigation. Setting it up was quick, and features like session replays and heatmaps made analyzing user behavior seamless. It provides clear, actionable insights, helping to identify pain points and optimize experiences efficiently.

Giftology London
United Kingdom
19 days using the app
November 14, 2024

We've been using it literally for about 7-8 hours, if not less. It's the best-made software we've encountered—we've tried at least 3-4 others. For now, we don't need the higher-tier subscriptions, but even the free version plus the trial they offer provides absolutely everything you need. We're extremely impressed; it's the best software on the Shopify App Store. Highly recommended!

Biofield Care Bulgaria
Bulgaria
19 days using the app
LiveSession Sp.z.o.o replied November 18, 2024

Thanks for the fantastic review! We're so glad you’re impressed with LiveSession, even in the free version :D Your recommendation means a lot!

January 17, 2025

Heat maps doesn't work, elements don't show up. Wrote for support 2 weeks ago, no response after trying to get in contact again.

Acuzone
Slovenia
10 days using the app
November 14, 2024

I am very pleased with the app. It enables me to see the customer interactions and see the potential resistance points.

The UI is very clean and intuitive, it has everything I need. Recommended!

MediTone
Slovenia
18 days using the app
LiveSession Sp.z.o.o replied November 18, 2024

Thanks for the awesome feedback! :D

October 8, 2024

So glad that we found LiveSession Replays. Finally we are able to clearly identify any inconsistencies on product pages that are stopping conversions from happening. This isn't just an App it is a full set of tools that enable us to increase value to our customers. So much more to discover yet. Thanks LiveSession.

Scintera Pty Ltd
Australia
2 days using the app
LiveSession Sp.z.o.o replied November 18, 2024

Thank you for your amazing feedback! We're thrilled that LiveSession is helping you improve your product pages and boost conversions. More great insights await!

October 16, 2024

Very Nice app for UX!

HikingHavens®
France
12 days using the app
LiveSession Sp.z.o.o replied November 18, 2024

Thanks! :)

September 18, 2024

It's relatively easy to use, not very complicated. And this app also has many functions, which help us make diverse analyses.

TYG
United States
About 21 hours using the app
LiveSession Sp.z.o.o replied November 18, 2024

Thanks! Great to hear it's easy to use and supports your analyses :)

September 10, 2024

Best app to replay sessions and a great customer service. thanks!!

Peeckypew
France
15 days using the app
LiveSession Sp.z.o.o replied November 18, 2024

Thank you for your kind words – we're glad you love the app and our support!

June 17, 2024

By far the best replay app I've used. I tried one previous to this which was terrible, LiveSession works smoothly without any errors and organizes the replays well, accurately showing country and device so I know which replays are from me and which are customers.

Thenailbooth
United Kingdom
28 days using the app
LiveSession Sp.z.o.o replied July 8, 2024

We're thrilled LiveSession is working smoothly for you and meeting your needs!

Edited August 19, 2024

LiveSession is an amazing app that works perfectly, provides lots of insights, and has friendly support that's always there to help.

Sumerli
Israel
About 1 month using the app
LiveSession Sp.z.o.o replied September 5, 2024

Thank you for the great review! We’re happy LiveSession meets your expectations, and we're always here to help!