LiveSupporti ‑ Live Chat

LiveSupporti ‑ Live Chat

Free plan available
Rating (2.5)
Reviews
Developer

About this app

Launched

April 6, 2016

Languages

English

Works with

iPhone, Android, Apple Push Notifications, Android Push Notifications

Chat with your customers and provide great customer experience.

LiveSupporti allows you to chat with your customers while they are browsing your Shopify store. You can help them and answer their questions in real-time which will create better experience. Providing great customer support can boost your sales and make your customers happy.

LiveSupporti allows you to chat with your customers while they are browsing your Shopify store. You can help them and answer their questions in real-time which will create better experience. Providing great customer support can boost your sales and make your customers happy. more
  • Real-time visitors monitoring - see who is browsing your store.
  • Shopify cart - see what your customers have in their cart.
  • Branding - you can customize the colors of your chat box to match your brand.
  • Multilingual - your chat box can be displayed in any language you want.
  • Ticketing system - create better collaboration with your customers.

Pricing

Free

Free

  • Unlimited websites
  • Unlimited chats
  • Unlimited concurrent chats
  • Real-time visitors monitoring
  • Chat history
  • iOS/Android apps

Premium

$5/month

$1 for additional agent

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters
  • Custom sounds
  • Shortcuts
  • REST API

Premium

$48/year

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters
  • Custom sounds
  • Shortcuts
  • REST API

Free

Free

  • Unlimited websites
  • Unlimited chats
  • Unlimited concurrent chats
  • Real-time visitors monitoring
  • Chat history
  • iOS/Android apps

Premium

$5/month

$1 for additional agent

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters
  • Custom sounds
  • Shortcuts
  • REST API

Premium

$48/year

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters
  • Custom sounds
  • Shortcuts
  • REST API

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

10 reviews

Overall rating
2.5
Counts per rating level
  • 70% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 30% of ratings are 1 stars
October 4, 2023

I have downloaded the app, but when I go on my website it's not showing up. I need urgent help

OzSupply - Hardware, Spare Parts, Accessories
Australia
Almost 3 years using the app
LiveSupporti replied October 6, 2023

Hi there,
We have already replied to your emails regarding the issue you may have and we are not sure why you didn't receive our emails. We will post the solution to your issue here as well. The chat box is not displayed on your website because the setting "Show only in pop-up", which can be found under Settings > Advanced it turned on. Please turn it off and click on "Update" button. When this setting is on, the chat box will not show up, until the website visitor clicks on a specific button or link, which needs to have a special CSS class, which can be set manually only if you have access to your website HTML code. If you have more questions, please don't hesitate to contact us, we will be more than happy to help.

August 30, 2019

I tried different chat apps. Some too pricey to upgrade since we don't use chat that often. The premium version was the best value. Customer service was great!

BoltzEquipmentParts.com
United States
Over 2 years using the app
December 13, 2019

I recommend this app, highly! Super easy and simple to use. Allows you to customize to match your brand, and their customer support is always available. The app is super intuitive and straightforward.

DoggyBathroom - The Best Dog Litter Box with Vertical Pee Pads
Canada
8 months using the app
LiveSupporti replied December 13, 2019

Thank you so much for your review :)

May 5, 2019

Excellent app, real time visitor monitoring, works seamlessly with our store, Sound notification, Customize features. Great.

Off Your Leash
United Kingdom
4 months using the app
LiveSupporti replied May 5, 2019

Thank you for your review and choosing LiveSupporti. If you have questions, please don't hesitate to contact us, we will be happy to help :)

May 3, 2020

This app is awesome means all the features are embedded in just a one app.It's user as well as customer friendly .We can send our attachment,having emoticons . Love it

Blanket Sauna
India
2 months using the app

About this app

Launched

April 6, 2016

Languages

English

Works with

iPhone, Android, Apple Push Notifications, Android Push Notifications

Built by LiveSupporti

About LiveSupporti

2.5 average rating

8 years building apps for the Shopify App Store

Izola planina 123, Ruse, 7000, BG

Support

Send a message

+1 646 583 3385

support@livesupporti.com

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