About LiveSupporti ‑ Live Chat
- Real-time visitors monitoring - you can see who is browsing your store and on which page they currently are in real-time.
- Shopify cart - see what your customers have in their cart.
- Branding - you can customize the colors of your chat box, use your own company logo, upload pictures of your agents and add attention grabber.
- Multilingual - your chat box can be displayed in any language you want. You just add your languages and the chat box detects automatically the language of your visitors.
- Custom dimensions - you can set the height and the width of your chat box.
- Automatic messages - you can show different messages on different pages which will be displayed after specified amount of time.
- Offline messages - when you are not online your visitors can leave you a message and you can get email notification.
- Groups - you can assign your agents to different groups, e.g. Sales, Support
- Visitor information - you can view where your visitors came from, how long they are browsing your website, how long they are on specific page, their country, IP, operating system and device.
- Chat history - you can view your past chats.
- Notifications - you receive notifications on your desktop and mobile phone when someone sends you a message.
- File transfers - your visitors can send you files and your agents can send files to your visitors.
- Shortcuts - use them when you don't want to type same answer over and over.
- Visitor transfer - one agent can transfer the chat to another agent.
- Statistics - you can view the number of your chats and missed chats.
- Filters - you can set up your chat box in way that it will be visible only for visitors from specific countries.
- Apple Push Notifications,
- Android Push Notifications
See the app in action
Explore how the app works in an example store.View example store
Unlimited concurrent chats
Real-time visitors monitoring
$1 for additional agent
All features in Free plan
billed at $48 once per year
All features in Free plan
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 6 reviews
Most recent reviews
DoggyBathroom - The Best Dog Litter Box with Vertical Pee Pads
I recommend this app, highly! Super easy and simple to use. Allows you to customize to match your brand, and their customer support is always available. The app is super intuitive and straightforward.
Thank you so much for your review :)
I tried different chat apps. Some too pricey to upgrade since we don't use chat that often. The premium version was the best value. Customer service was great!
Terrible app, i’m asking for support but nobody answers me it’s a shame! I have so many questions to ask and i opened a live chat where someone is answering to only one question i really don’t understand since it’s a LIVECHAT APP!!!
We are really sorry to hear that. Our support team have confirmed that they have received only one question from you via live chat, which question has been answered and no other questions from you have been received. Feel free to chat with us from 3 AM - 6 PM ET every day or contact us via email. We are always happy to help :)