Reviews (106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable delivery options, including management of delivery schedules, blackout days, and "next-day" deliveries. It's especially beneficial for businesses with varying delivery times across postcodes. The app is user-friendly, reliable, and backed by responsive customer service. Features like limiting daily deliveries, scheduling blackout days, and customizing checkout language have enhanced business operations and customer experience. The app has also reduced cart abandonment by requiring a delivery date selection before checkout. Developers are receptive to feedback and make adjustments based on merchant needs. The app is deemed worth the cost for its substantial administrative benefits.
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We've been using the app since about five years. As we had some trouble with the old version, they recommended us to update to a new version. So far so good. Since the update a few things are not working.
The support is really incompetent to help. We have been in contact now for two months. You wait at least two days for an answer, sometimes you don't hear anything for weeks. So far we have not been helped in any way. The support used to be really great. Now it's a disaster.
We've been using local delivery app for over two years! It is the BEST app available to manage delivery dates and times and has never let us down. The team has been 100% supportive the entire time and continue to be on call if required. Adam has also done some customized work for us which allowed us to automate some of our processes and make our biz more efficient. Highly recommend this app and the team!!
Excellent app that fills an important gap for Shopify. Adam was incredibly helpful and responsive via email in walking through my use case and honestly guiding me before I began using it for my store. Thank you Adam. The app works very well, and per Adam's comments will have enhancements added in coming releases that will make much improved.
I had troubles installing the app to a newly shifted theme. The guys did an amzing response within a day and absolutely gave full support! Saving me biiiig time! Peter handled the matter like a pro , very neat and down to the point ... making me feel like i should only develop an app with such a team.
They were very helpful trouble shooting some issues, and then updating my app, and then trouble shooting a bit more. Really great customer service! Thank you so much!!
The team at Local Delivery have been super helpful in getting the system running just how I need it to operate. Big thanks
Great piece of technology that works exactly as expected. The customer experience before and after install has been great! Highly Recommend.
100% recommend this app, worth every cent. Their customer service is fast and reliable. They work with you to find solutions based on your specific needs.
Their response - Swift, efficient and informative. Their app - amazing. As for their overall support, simply incredible. One thing is for sure, their team will do whatever is possible to help you resolve your issues. So thank you to the team, and an individual thank you to Jess! You've been awesome.
Just installed the App and I needed a bit of clarification on the customization... Atom Yard replied within a few minutes with a very clear explanation of how to achieve my objective. Great service.