Reviews (106)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable delivery options, including management of delivery schedules, blackout days, and "next-day" deliveries. It's especially beneficial for businesses with varying delivery times across postcodes. The app is user-friendly, reliable, and backed by responsive customer service. Features like limiting daily deliveries, scheduling blackout days, and customizing checkout language have enhanced business operations and customer experience. The app has also reduced cart abandonment by requiring a delivery date selection before checkout. Developers are receptive to feedback and make adjustments based on merchant needs. The app is deemed worth the cost for its substantial administrative benefits.

July 8, 2024

We've been using the app since about five years. As we had some trouble with the old version, they recommended us to update to a new version. So far so good. Since the update a few things are not working.
The support is really incompetent to help. We have been in contact now for two months. You wait at least two days for an answer, sometimes you don't hear anything for weeks. So far we have not been helped in any way. The support used to be really great. Now it's a disaster.

earlybird
Switzerland
Over 6 years using the app
April 13, 2015

Excellent app that fills an important gap for Shopify. Adam was incredibly helpful and responsive via email in walking through my use case and honestly guiding me before I began using it for my store. Thank you Adam. The app works very well, and per Adam's comments will have enhancements added in coming releases that will make much improved.

SupperBell
United States
Almost 9 years using the app
August 11, 2013

Just installed the App and I needed a bit of clarification on the customization... Atom Yard replied within a few minutes with a very clear explanation of how to achieve my objective. Great service.

Savvyish - Simple, Stylish, Wedding Flowers.
United States
About 4 years using the app
July 15, 2013

Andrew's support (the app developer) is absolutely amazing! He installed the app for me himself when I had trouble doing so, and he made all the changes that I asked to the app (He actually fully customised the app for me to suit all my needs)! Absolutely amazing customer service! Thank you very much Andrew!

Glorieux Cadeau
Australia
Almost 4 years using the app
March 19, 2013

When I was contacted about suggestions, I was thinking that my suggestions wouldn't be heard. However, Andrew responded quickly to my suggestions and even helped me put them into place! I didn't have to do anything which was a relief and the app was easy to install. Most of my business is delivery so I was extremely excited to try this app because most of my orders are by phone because they couldn't put in everything needed. Now hopefully they will find it much easier to use. I really appreciate the customer service and that Andrew really listened and wanted to make the changes happen. Very important to me and my business. I highly recommend this app. And a HUGE Thank You to Andrew!

Never Better Bakery
United States
Over 3 years using the app
June 25, 2014

Great App. Perfect for our local delivery business. Extremely helpful when unexpected issue came up due to theme change. Saved the day.

FAMILY TABLE
United States
About 2 years using the app
September 19, 2022

I am using Shopify for my grocery store. This app has helped me offer local delivery and to be able to edit orders. Any issue I thought I had with this app was either explained on the support page or more importantly their support chat. I have never received such great customer service from any company. I could simply message them and get a response in no more than a minute. Their rep had solved every single issue I had when installing the app and got me up and running in the same day of install. Having this app solved the biggest road block I had getting my site up and running and I would recommend it to anyone looking for a local delivery option

Mona's Fine Meats
Canada
Almost 2 years using the app
October 20, 2021

The app used to be great, it's now even better since the latest update. The ability to have different delivery days/times for different postcodes has saved us a huge amount of admin and hassle.
We use the local delivery options to ensure our customers choose the correct day specific to their postcode. We limit the amount of deliveries per day, customise cut off times depending on day and schedule blackout days in advance for when we take a break.
The app is easy to use, easy to modify and easy for our customers to use too.
The support is 10/10 - Jess and Peter work hard to reply quickly to any emails and have always fixed any issues we've had. I'd recommend this app and developer to anyone who need local pickup/delivery options that are more customisable than the basic Shopify options.

Green Pear Eco
United Kingdom
Over 1 year using the app
May 17, 2015

so fucking awesome! straight to the point app, all apps should be like this

Secretlab
Singapore
About 1 year using the app
April 22, 2013

Very good app. Andrew is very helpful and responds quickly. Once there is a search feature implemented I'll want for nothing.

K9 Scrub Club
United States
8 months using the app