Reviews (107)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing delivery and pickup efficiency, reducing customer inquiries, and allowing sales teams to focus on core tasks. It offers customizable features like local pickup, delivery scheduling, and location-based charges, which are essential for businesses like Decathlon Ghana. Additional features such as zipcode delivery and photo proof for deliveries further enhance its functionality. The support team, including noted members like Abhishek, Ehsan, and Sharma, is commended for their quick and effective service, making this tool a top choice for optimizing delivery and pickup operations.

December 2, 2024

We have had an overall great experience with Local Delivery, especially in their team's help around some custom use cases that they deployed for us. They have reliable systems in place for order tracking and is a must for anyone selling on shopify. Looking forward to future collaboration and new releases from the team!

HomeRun
India
6 months using the app
October 25, 2024

Decathlon Ghana implemented this app on our website to help customers select their delivery locations and receive accurate location-based charges. Its performance has been consistently reliable, fulfilling its intended purpose seamlessly. The support team has also been prompt and helpful, ensuring a smooth setup and troubleshooting experience. Highly recommended for businesses aiming to enhance location-based delivery features."

Decathlon Ghana
Ghana
4 months using the app
November 14, 2024

So far my experience with the customer service team has been awesome. Even as a currently free user, we have received quick and helpful support in helping customize the application to our needs. Thank you! We love small, passionate teams!

Watson Farms, LLC
United States
14 days using the app
Edited September 23, 2024

I had an outstanding experience with the customer service provided by this team. From the very beginning, they were attentive and responsive to my needs. The application itself is incredibly versatile and has the potential to truly elevate my project. What impressed me the most was the development team's willingness to adapt and tailor the application to fit my specific requirements. Their expertise and commitment to excellence were evident throughout the process. I genuinely appreciate the level of support and guidance I received, making this not just a transaction, but a partnership. Overall, I can confidently say that the service was truly excellent, and I look forward to working with them again in the future!

FUSFIT
Venezuela
11 days using the app
September 24, 2024

Not only is the app wonderful, but the customer support team matches! I had with my site that were unrelated to their app - these additional services were greatly appreciated and ...

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Plume Indraj
Spain
About 2 months using the app
November 5, 2024

Wow, this app is absolutely incredible! I’ve been searching for a solution for my e-commerce business, which also has three retail locations, and needed an app that could handle pickup, delivery, and shipping all in one. This app is perfect and was so easy to set up! I can’t believe it’s free.

The Bundt Shoppe
United States
13 days using the app
September 11, 2024

Support has been awesome. Abhishek has been very helpful while setting up this app which instantly solved a lot of issues around our last mile delivery issues and order fulfilment and tracking of orders.
This is super customisable according to the brand voice and theme. The support team really have great technical know-how toward shopify development.
They transition from providing our special use case to having it as feature is super fast and precise.

Tese
Hong Kong SAR
28 days using the app
October 3, 2024

Great app, easy to use and WOW excellent customer service. Unfortunately they did not provide one key element I am looking for so I had to go elsewhere but I wanted to leave a review first. Customer service team will go above and beyond for you. Brilliant.

C Johnson & Son LTD.
United Kingdom
22 days using the app
September 23, 2024

Great people and great product! Will continue to use them in the future

Mattress on Demand
United States
About 2 months using the app
July 29, 2024

Only 1 month in, and so far the App has been the perfect solution to our shop's very complex business model. We've had to use a lot of customer support to ensure it works for us, and Abhishek has been more than helpful and kind. I've tried multiple other Local Pick Up / Delivery Apps and none have come close to working, and at a fair price, and with our older Theme on Shopify.

bare market
Canada
25 days using the app