LockPro: Password Protect Lock

LockPro: Password Protect Lock

Reviews (16)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
Edited June 26, 2025

The app makes it very easy to set-up a lock for a collection and the customer support was very fast and very helpful!

UPDATE: 2 weeks after setting up my lock, the lock was changed to apply to my whole store, it then was automatically disabled (without any notification). I attempted to fix this and as soon as I open the lock to edit I am given a message saying "upgrade to access these features". Total scam. DO NOT GET THIS APP.

Organic Cosmetics Company
United Kingdom
14 days using the app
Productive Passengers replied June 16, 2025

Thank you for the great feedback! We’re happy to hear that setting up the lock was smooth and our support team could assist you quickly.

Feel free to reach out to us again in case you need any assistance.
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UPDATE:

We’re really, really sorry for the experience you had, it was never our intention. We’ve reached out multiple times because we truly want to fix this.

Please give us a chance to make it right. After that, if you still feel the 1-star is fair, we’ll respect that completely.

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Wishing the Organic Cosmetics Company in the United Kingdom continued success! 🌿

June 3, 2024

Don't waste your time. You click on manage app, all it says is something went wrong

RetailXcess
United States
About 22 hours using the app
Productive Passengers replied June 4, 2024

Thank you for your feedback.

Issue you mentioned might be temporary or specific to your store. We've reached out to you via email to help you resolve it.

Please reply to our email or contact us at support@lockpro.io

We're here to help.