lookfor: Scalable CX Platform

It is a very good possibility to optimize your email-support :) You get a lot of informations and help from the team

It is a little inconvenient that the contact us button overlaps the button to open and close the customer info side bar, so now I am not able to open it. I would suggest putting the contact us button in the settings side bar. The app and product itself is very impressive. It is clear AI is coming a long way

The team was incredibly helpful in getting our chatbot set up, trained, and running smoothly. Every time we've needed support or had questions, they've responded promptly and solved our issues. I highly recommend this product, it's excellent, especially considering the price.

We started to use lookfor’s multi-agent setup about a month ago. We built three agents - Orders Agent, Operational agent, and Sales Agent - and setup was straightforward (define triggers/guardrails, connect Shopify + email). Since then it’s been handling ~80% of repetitive tickets like WISMO, address fixes, and simple cancellations via the Orders/Operational agents, while the Sales Agent drives product recommendations and seize upsell opportunities. Handoff to our team on complex cases are also clean. Being able to create our own agents for new workflows has been the biggest win in my opinion. Support was responsive (they resolved one instruction nuance the same hour). Overall, it's a solid product.

I was recently approached by Ebrar by email. He advised that his App could help me much more than a competitor App I am using and at a better price. I had a 30 minute chat followed by a 30 minute onboarding chat. I am blown away by Ebar's knowledge and professionalism for a young man. He listened and advised how he could help me grow, how he was keen to make his App truly the best. He showed me a level of interest and input that will put Lookfor at the top. I love the fact that each level offers everything. Just as you grow your business the cost increases. I am so disappointed with many others where you find the basic level is so limited.
I am so happy that they found me and reached out. I am super confident that we will build a very good working relationship that will benefit both our businesses.

excellent product and service, would highly recommend.

lookfor AI is super helpful product for my clients for sure. It navigates them to what they need effectively and fast. Really love the product, and their support team is also helpful. When I install the app, the CEO of the company directly contacts with me, and I can directly reach him. I’ll be keeping using this app for sure!

lookfor AI that easily handles all search requests AI and is affordable. It performs really well and helps our customer to find their needs easily. The integration was also smooth and fast; their support team helped me to solve my technical issues.

We added the Lookfor.ai chatbot to bikesattel.at a few months ago, and the difference is night and day. Now shoppers can fire off questions about a products, check where their order is, or double-check our T&Cs and they get an answer in seconds, any time of day. Because the bot handles that routine stuff, our support crew finally has breathing room to tackle the tricky tickets.

The magic isn’t just the tech, it’s the people behind it. The Lookfor.ai team actually listens. If we spot something that could work better, they jump on it and push an update. Since launch we’ve seen way fewer copy-paste questions, happier customers, and fewer late-night Slack pings.

Long story short: Lookfor.ai has become one of our favorite tools. It keeps the shop running smoothly and gives our customers the quick help they expect.

We’ve been using the Lookfor.ai chatbot at Adventure Shop for a while now, and honestly, we’re really impressed. It’s made a big difference in how we handle customer service - our customers can get answers about their orders or our products any time, without having to wait for someone to reply. The bot pulls information straight from our product database, so even specific questions get answered quickly and accurately.

What really stands out, though, is the team behind Lookfor.ai. They’re always open to feedback and keep working on making the chatbot better. Whenever we’ve had a suggestion or needed something tweaked, they’ve been quick to respond and super helpful.

Since we started using Lookfor.ai, a lot of the repetitive questions are handled automatically, which frees up our team to focus on more complex issues. Our customers seem happier too - they get help faster, and it’s available even outside of normal business hours.

All in all, I think Lookfor.ai is on track to become one of the top chatbot solutions out there. We’re excited to keep working with them and see how the tool develops in the future.