Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants in the custom printing sector highly recommend this app for enhancing user engagement and providing a unique shopping experience. It features an intuitive, user-friendly interface suitable for all skill levels and offers robust product customization options that significantly reduce setup print time. The app's performance on mobile devices is also praised, ensuring a good experience for mobile shoppers. Additionally, the customer support, particularly from team members like Andy and Jade, is frequently commended for their responsiveness and helpfulness during the setup phase and troubleshooting.
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I recently reached out to the Lumise Support Team for assistance, and I must say, the experience was top-notch. The team was prompt, knowledgeable, and incredibly helpful. Special kudos to Andy, who went above and beyond to ensure my issue was resolved efficiently. Their dedication and professionalism truly made a difference.
great service
Vielen dank Andy für den Superschnellen Support
jetzt funktioniert alles perfekt.
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I believe it's a great app but is a little challenging to get started. Support is very good though. I just wish I would have made contact sooner.
Best part about Lumise is the support. Every program has its limitations but works well as intended.
** UPDATE **
Developer released a fix within 10 hours that exports PDF's in the correct colours. Great work! Works perfect.
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Really wanted to give this a 5*
• Customer support is great.
• Designing tool is great, set up was fairly simple.
• We wanted this to reduce our own workload and provide print ready artwork from customers... sadly the PDF doesn't work as intended with colours. The only reason it doesn't get 5 stars. Hopefully this is fixed at some point, otherwise, it's great.
Hi, thank you so much for your review and so sorry about the issue related PDF, we are fixing it :)
Have a nice day ahead
Good app for someone looking for a plugin to customize all kinds of products, especially clothes. A lot of features, almost everything is configurable. Staff is very competent, attentive and responsive.
Great app and great support from Jade! This is the most comprehensive design app which meets all our needs. The best is the support from Jade who helped me with my difficulties, making recommendations and also fixing exactly the issues i'm having. Definitely recommend this app.
Simple but effective, brilliant program. I needed help with orders being deleted after two months and the team helped me and got everything back within a day or so
I have been using the app since 2022, Just as satisfied as today, knowledgeable and helpful staff who always help. They have really been there for me since I started my business. I strongly recommend everything is so simple on the app also if you have questions you have knowledgeable staff who really help and get started with your business. I want to thank Andy who has helped me with everything and always helps when I need.