Lumise ‑ POD Product Designer

I believe it's a great app but is a little challenging to get started. Support is very good though. I just wish I would have made contact sooner.

Best part about Lumise is the support. Every program has its limitations but works well as intended.

** UPDATE **
Developer released a fix within 10 hours that exports PDF's in the correct colours. Great work! Works perfect.

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Really wanted to give this a 5*
• Customer support is great.
• Designing tool is great, set up was fairly simple.
• We wanted this to reduce our own workload and provide print ready artwork from customers... sadly the PDF doesn't work as intended with colours. The only reason it doesn't get 5 stars. Hopefully this is fixed at some point, otherwise, it's great.

Good app for someone looking for a plugin to customize all kinds of products, especially clothes. A lot of features, almost everything is configurable. Staff is very competent, attentive and responsive.

Great app and great support from Jade! This is the most comprehensive design app which meets all our needs. The best is the support from Jade who helped me with my difficulties, making recommendations and also fixing exactly the issues i'm having. Definitely recommend this app.

Simple but effective, brilliant program. I needed help with orders being deleted after two months and the team helped me and got everything back within a day or so

I have been using the app since 2022, Just as satisfied as today, knowledgeable and helpful staff who always help. They have really been there for me since I started my business. I strongly recommend everything is so simple on the app also if you have questions you have knowledgeable staff who really help and get started with your business. I want to thank Andy who has helped me with everything and always helps when I need.

I had good service I recommend I had a lot of help working the app. they helped with a lot of errors I recommend them

I tried several apps and I've finally found the most functional and user friendly app!! I have nothing but great things to say about Lumise's support team. Jade has been fantastic and super patient to all our requests.

I am still setting up this app but so far I have had a great experience with it and it seems to meet my needs. I had a few questions about getting started and they emailed back within 1 hour on a sunday, which i really appreciated. I have still yet to test the app on customers and see how the received files will print out, but i can't see a problem so far and the design looks really clean. I can't wait to release it to my customers! UPDATE
This app has changed my life. I never realised you could create links to your design to share. I will create the customers design and send them a link, they can then edit it and send it back to me. With every order made by a customer, i can go in and make sure its centred and take out bits i don't need before print. This takes less worry of the customer of doing it wrong and cuts my set up print time by 80% My only suggestion to make this app perfect would be to integrate it with shopify's cart. I think customers get confused about having to put their print size in the cart first. It would be great if the 'checkout' button in the app took the customer to the basket page of the website instead of the final checkout page that has no way to go back to the website. I realise that i could perhaps move size prices onto the app, but this will also confuse them. They're a confusing bunch!