Reviews (116)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting user engagement and streamlining the design process in print-on-demand businesses. It offers robust customization options with an intuitive interface, and features like shareable design links enhance the shopping experience. Merchants also appreciate the excellent customer support available via live chat and email, even on weekends, which contributes to its reliable performance.

September 13, 2021

Perfect its an awesome app with a really good support. I would only recommend for small businesses as a startup

trendmashop
Hungary
4 months using the app
November 9, 2022

David in Support helped me very quickly. Support is always ready to help with all my questions. I appreciate the Support Team at Lumise.

redline-print
United States
4 months using the app
April 13, 2022

So far so good. I tried the app a few times but wasn't patient enough to pay attention. Now that I did its simple and works great! Jade from support is quick and responsive to get you taken care of if you need any help. I've tried many designer apps lately and none are perfect (or cheap), but I think I like this one and am going to use it for a while.

MerchbySteven
United States
4 months using the app
January 13, 2023

Llevamos poco tiempo usándola pero ha sido muy fácil de utilizar, super intuitiva, y con un excelente servicio al cliente, contestan super rápido y efectivo.

Pixel Jar
Colombia
4 months using the app
March 10, 2021

Best app ever. Jade from customer care is fire.
Thx again for all the support and patience. We are glad for this colab.

goodz.ro
Romania
4 months using the app
July 19, 2023

10/10 for support from Andy & Jade! After having to fix a couple minor issues, these have been resolved in the matter of hours. Highly recommend.

My Stubby
Australia
4 months using the app
Edited February 5, 2020

The customer service with this app is phenomenal. Always responds and is very patient with my questions. The one thing that I am unsure about is that this app seemed to have been made for another platform (i'm just guessing). Maybe W oocom merce? There are tiny little things that require some extra attention to get working, but I have gotten the help needed each time. Thanks

Online Yard Signs
United States
3 months using the app
June 22, 2022

It's a great app, it's fully functional and has the customizations I need. And what's even better is that their staff is professional and responsive, I had a problem with the installation and they quickly fixed it for me. Thanks anna for your help.

POPOMELO
China
3 months using the app
January 8, 2024

Amazing product and team! I have been using this product for a few years now on Woo and revamping my site on Shopify currently and had a few quick questions which I got immediate help and professional communication. I love this product and team :)

Picks of Destiny
United States
3 months using the app
Edited February 10, 2020

Lumise is a great app for any t shirt seller, or anyone selling POD/customised products. The app can be complicated to use but this is purely to keep up with its great feature capabilities, if in doubt a quick email to the support team and they’ll have you sorted, plus a free install of the app on your theme!
Highly recommend!

Custom Print Co
Australia
3 months using the app