Reviews (116)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting user engagement and streamlining the design process in print-on-demand businesses. It offers robust customization options with an intuitive interface, and features like shareable design links enhance the shopping experience. Merchants also appreciate the excellent customer support available via live chat and email, even on weekends, which contributes to its reliable performance.

Edited July 6, 2020

awesome app.. awesome support, if you offer custom products, there´s no other place to go.. add this app to your store ASAP.

TepuyPOP
Spain
3 months using the app
October 21, 2021

It is an easy to use app that does what it should. The support was helpful and fixed my problem quickly.

Schokoladen Grüße
Germany
3 months using the app
January 19, 2021

Great app the features are simple and easy to use, what I like most is the excellent customer service from the staff. They are willing to help you at any hour of the day. Would strongly recommend this app to anyone looking for a customizer for their products

Imperial Custom Apparel
United States
2 months using the app
January 5, 2023

This app has been huge for my business and customers. Recently switched over from wordpress to shopify and Andy helped me with some issues I had transferring getting the lumise app connected. Great customer service.

The Print Champs
United States
2 months using the app
December 31, 2019

Hello, I am Cindy a freelancer from fiverr.com/cindy_services. I use Lumise for my clients and they always love it. Lumise is such a great App, the support team is always available to help. They have a lot of videos on Youtube and yet they will help you out of any issue. I recommend

T & R Custom Prints
United States
2 months using the app
December 17, 2023

Their team is very helpful and friendly! Jade responded to my request quickly and had my technical issues resolved in a timely manner. Love their work very much.

Whip It Up Cake Supplies
Australia
2 months using the app
February 25, 2021

I am a few days into using this customization app and have been extremely happy. I have literally tried almost every customization / personalization app and Lumise was the only one that met my needs. I have a text heavy customization product and the text editor in their customizer app is better than anything I have seen. On top of that their support is outstanding available when you need them. Jade in support specifically was able to figure out the problems I was having as well as do some UI customizations over chat! She couldn't have been more helpful and knowledgeable. Lastly, the Lumise mobile experience is very, very good. It's the easiest mobile customization product I have used in terms of text editing / transforming and I know my customers will end up checking out rather than giving up.

Off The Square Designs
United States
2 months using the app
January 11, 2023

Best service! Man hat viele Möglichkeiten einen sehr schönen Designer zu bauen. Das Service Team steht einem immer beiseite!

Abschlussklamotten.de
Germany
2 months using the app
May 5, 2021

Great support with helping me set up my first product, Thanks for a wonderful app and helping me :-)

Lady Press Creations
United States
About 2 months using the app
Edited April 10, 2021

Thanks jade for assisting , loving the plug in so far . Thanks for the speedy response . recommended , easiest one ive used.

GAP SUPPLIES
South Africa
About 2 months using the app