LumiTalk AI Support
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Luminous Tec
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AI-powered customer support assistant that answers customer questions using your store’s data.
LumiTalk helps merchants manage customer inquiries directly within Shopify. The app uses AI to respond to common customer questions based on store data like orders, shipping, and products. It reduces support workload by handling routine queries inside the admin interface. No need for external tools or manual copy-pasting—merchants can manage everything in one place.
- AI voice answers customer questions using real store data
- Handles chat, email, and SMS support alongside voice calls
- Auto-replies to common email questions and escalates the rest
- Unified inbox for email, chat, SMS, and voice conversations
- Creates and assigns support tickets automatically
Languages
English, Spanish, and French
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
External charges may be billed by Luminous Tec separately from your Shopify invoice. Learn more
Free-Chat
Free
Features
- AI-Powered Responses
- Support level : Email support
Lumi AI Chat
$29 / month
or $278/year and save 20%
Features
- AI-Powered Responses
- Voice Support
- Support level : Email support
- Analytics Dashboard
- Data retention : Default
- Storage: 10 GB
- API rate limit : 1000/hour
30-day free trial
Professional Chat
$99 / month
or $958/year and save 19%
Features
- Advanced automation for scaling stores
- View Draft Orders
- Manage Draft Orders
- View Fulfillment Services
- View Store Locations
- Manage Returns
Enterprise Chat
$299 / month
or $2,870/year and save 20%
Features
- Full-featured solution for large operati
- View Draft Orders
- Manage Draft Orders
- View Fulfillment Services
- View Store Locations
- Manage Returns
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 1 stars
Support
App support provided by Luminous Tec.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, Online Store
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Edit customers
Customer data
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View products
Inventory, products, collections
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Edit orders
Order fulfillments, all order history for the last 60 days, returns, shipping information
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View discounts
Discount codes and promotions
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View gift cards
Gift cards
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View Online Store
Checkout page
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View other data
Locations
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