Reviews (6)
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Amazing service and product selection. Top notch company to work with. We have expanded our catalog to a couple thousand designer pieces by working with LD.
Thank you so much for your kind words! We're thrilled to hear that you've been able to expand your catalog with our platform. It's been a pleasure working with you, and we're here to support your continued growth every step of the way!
The app is great, the product catalog is amazing, shipping is fast and return process is smooth.
We would have definitely continued working with LD, but decided to uninstall the app, because of the VAT 22% they charge us on every order.
We work also with other dropshipping companies from Italy and normally you don't get charged a VAT if you are a business customer (according to EU regulation).
We tried to communicate the issue with LD, but there is still no clarity on that. Unfortunately.
Thank you for your feedback and Fair review, and for sharing your experience with Luxury Distribution. We’re happy to hear you appreciate our catalog, shipping, and return process. Our compliments for a greatly done website.
Regarding VAT, our pricing is exclusive of VAT, and per EU regulations, a 22% VAT applies to orders with a European destination. This is standard for consumption tax in the EU, where VAT is due at the final point of sale and since this is dropshipping going to the final point of the sale, it is not considered a b2b transaction, we are looking into ways to resolve this, a member of our team will get in touch with you.
We understand your concerns and are happy to discuss this further if needed.
We had a disappointing experience with this app. Despite working with the company for some time, every order we placed was out of stock, leading to significant losses in advertising expenses and the fees they charged. When we requested a refund for the app fees, our request was denied. We advise others to be cautious before using this service.
Thank you for your feedback. However, we’d like to clarify that your account never transitioned into a paid plan, and the app was uninstalled within five minutes of installation—without any actual usage or engagement with the features we provide.
We’re always open to constructive criticism from genuine users, but in this case, your review does not reflect real experience with our app’s functionality or support. If you ever decide to properly test the app and provide authentic feedback, we’re more than happy to assist and hear your thoughts.
Ps. For users reading this customers review notice it says under their review the amount of time they had using the app.
Balardi
United States
5 minutes using the app
We have been working with LD for over a year now, they are constantly making our life better, the new app is amazing and easy to use, plus their customer support is verry attentive, we will continue to use LD!
Thank You VivaceVenus for the great review, we are glad you are enjoying the service, and will always be available to support you.
We’ve been working with Luxury Distribution for over a year and are extremely satisfied with their service. The team is always professional, responsive, and reliable, making our partnership smooth and efficient. Highly recommend them for anyone seeking a dependable dropshipping supplier!
Thank you for your continued Business, we appreciate having you as our long Term Client, and we wish to continue to give you the best possible service. Team Luxury Distribution.
I would like to uninstall my application with you. Your products are expensive and the monthly too is too high. thank you
Thank You for the review, As for the application cost being too high, our subscription cost is detailed before signing up to the service.
As for our products being expensive could you please specify What products you thought had this issue?
We offer a service of displaying what Distributors want to sell in Dropshipping Method, pricing comes like this from the Brand distributor, and we have no control over it.
We Also want to emphasize that Expectations for Margin of Luxury Goods Dropshipping should be According to realistic expectations and factors such as :
1- This is a service provided with no minimum order quantity, and the products being supplied are of very high demand , we also offer 14 days return and customer service.
2- Given that the items are high ticket products (average selling price of 500$ ) a margin from 30-50% should be expected but not higher, if the dropshipper wants to remain competitive and sell below Retail.
We Hope we have clarified these issues, and we wish you every success with your store.