MadeMine: Easy Dropshipping

We understand that a full refund has been made for you, because the product has started to be made, so there needs to be a 30% loss of product, custom products are not recyclable, but your kind of evaluation has been more than once, the content is exactly the same, which makes me suspect that you may be malicious evaluation...

[UPDATE 1]
1. product type is a custom product, need to customize the content and product together with the production, so out of stock refers to the parts of which are not enough stock, is your order has been made, so only to charge 30%, this problem we confirmed internally, is in the production process we caused the problem, so to give you a refund, but you should know that it is not that you give us a bad review I do so, is After understanding the matter itself, we made the decision.
2. trustpilot on the comments except for one of your other has nothing to do with us, is the original domain name of the site left, we are maintaining the new brand insist on wanting to enhance before not changing the new brand
3. our first customers are from Hong Kong, from the region to do, this is very unusual for you?

[UPDATE 2]
We welcome feedback to me(discord) or our customer service team when problems are found with an order, we will confirm if the order is caused by our problem, if yes, we refund 100% and even provide compensation, if not, it will be handled according to the platform rules.