Magic: Exchanges and Returns

Magic: Exchanges and Returns

Pricing
Free to install. Additional charges may apply.
Highlights
Works with the latest themes
Rating
0.0 (0 Reviews)

Magic is a return portal that incentives customers to choose exchanges & store credit over refunds

Magic, a modern returns portal that encourages customers to exchange or receive store credit instead of seeking refunds. Magic is designed to enhance customer satisfaction and reduce burden on your customer service team by providing customers with clear instructions and real-time tracking. Magic allows customers to to purchase new items during the return process, thereby turning returns into opportunities to strengthen customer loyalty and drive repeat business.

Magic, a modern returns portal that encourages customers to exchange or receive store credit instead of seeking refunds. Magic is designed to enhance customer satisfaction and reduce burden on your customer service team by providing customers with clear instructions and real-time tracking. Magic allows customers to to purchase new items during the return process, thereby turning returns into opportunities to strengthen customer loyalty and drive repeat business. more
  • Incentivise customers to choose exchanges or store credit over refunds
  • Purchase new items within the return flow
  • Choose your own return reasons to better understand your customer needs
  • Virtually inspect items even before returns are sent to your warehouse
  • Connect to wide variety of WMS and CRM tools to integrate returns portal deeply
Highlights
Works with the latest themes

Launched

July 31, 2023

Languages

English

Works with

easypost, dhl, ups, ebay, klaviyo, carriers

Pricing

Free to install

Free trial of 30days. Returns are free, €5 per recovered revenue (exchanges, storecredit)

All charges are billed in USD. See all pricing options

Reviews

Overall rating
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Support

Magic Automation AB can answer any questions you have about Magic: Exchanges and Returns.

Developer

Magic Automation AB

Birger Jarlsgatan 57, 113 56 Stockholm, Stockholm, 11356, SE

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards

  • View customers

    Customer data

  • Edit products

    Products, inventory, publications of products on sales channels, or collections

  • Edit orders

    Order fulfillments, all order details for the last 60 days, draft orders, returns, assigned fulfillment, merchant managed fulfillment, third-party fulfillment, or shipping information

  • View and Sync Discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

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