Reviews (28)

Overall rating
3
Counts per rating level
  • 29% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 54% of ratings are 1 stars
July 23, 2025

I'm very happy with the customer support. Betânia was very helpful and quickly helped me and guide me with the problem I had. Thank you!

Subject English
United Kingdom
About 1 year using the app
February 3, 2025

It took e a while to understand how to make things work, but I also don't really have much knowledge in this field. I started to use it this week, it seems easy enough to understand and follow along with stats.
I was looking for a system to send e-mail newsletters and I think I finally managed to do it :)

Loopyful Design
Iceland
3 days using the app
MailerLite replied February 13, 2025

That’s awesome to hear! Getting started with something new can take a little time, but we’re so happy you figured it out and got your newsletter up and running. It only gets easier from here!

If you ever want to dive deeper, we have plenty of tutorials and MailerLite Academy courses to help you along the way. And of course, we’re always here if you need a hand. 😊

Edited June 21, 2025

Rating:

I recently had the pleasure of working with Joseph from MailerLite, and I must say, the experience was nothing short of outstanding. Over the past week, Joseph has been my go-to person for all things related to setting up and optimizing my email automations. His level of expertise and commitment to customer satisfaction have truly made a significant impact on my experience with MailerLite.

Joseph's responsiveness and willingness to go above and beyond in addressing my queries have been commendable. He not only answered all of my questions but took the time to provide clear and thorough explanations, ensuring that I had a solid understanding of the platform's features. This personalized support has been invaluable in streamlining and enhancing the efficiency of my email campaigns.

In particular, Joseph played a pivotal role in helping me navigate and master the intricacies of segments, groups, rules, and triggers. What could have been a daunting and complex process became remarkably clear and manageable with Joseph's guidance. His patience and ability to simplify complex concepts have made me feel more confident and in control of my email marketing strategies.

Thanks to Joseph's dedication and expertise, my automations are now running seamlessly, contributing to a more efficient and effective workflow. It's rare to come across a support team member who is not only knowledgeable but also genuinely invested in the success of the user. Joseph's exceptional service has undoubtedly elevated my experience with MailerLite.

In recognition of his outstanding contributions, I believe Joseph deserves more than just praise – he deserves a raise. His professionalism, expertise, and commitment to customer satisfaction make him a true asset to the MailerLite team.

Kudos to Joseph and the MailerLite team for providing top-notch support and making my journey with the platform an exceptional one. I wholeheartedly recommend MailerLite to anyone looking for a user-friendly email marketing solution with exceptional customer support.

Dayas Essence
United Kingdom
Almost 3 years using the app
January 25, 2024

Christos was really helpful. Speedy communication and he helped me figure out how to authenticate my domain. Thank you.

Celandine Books
United Kingdom
7 months using the app
March 3, 2023

nos gusta mucho Mailerlite, nos ha ayudado bastante a comunicarnos de manera efectiva con nestros clientes, muy recomendado

Kremosa
Chile
6 months using the app
June 13, 2023

Great value, excellent features for the price. Customer service is quick and helpful and any issues have been worked out quickly.

Pompeii Street Soap Co.
United States
27 days using the app
June 5, 2024

Nothing to complain here - seems to work like it should :)

Palava Sydän
Finland
About 1 month using the app
June 10, 2025

Luxxuri
Canada
7 days using the app