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An essential tool for managing customer support
I've been using Mailo for a while now, and it’s a real time-saver. No more spending hours answering the same questions—AI handles responses automatically and accurately.
For example, we used to receive dozens of emails daily asking "Where is my order?" Now, Mailo automatically provides real-time tracking updates to customers without us lifting a finger. This has significantly reduced our support workload and improved customer satisfaction.
Customers receive instant and personalized replies, which makes them feel valued. The built-in order tracking feature also helps reduce repetitive inquiries.
Setup was simple, the tool integrates perfectly with Shopify, and it runs smoothly. Very satisfied with this solution that truly optimizes customer support.