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Maisie Chatbots + LiveChat 2.0

Make your store more human through conversations.

From $15/month. 14-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

chatbot-header-image

Key values section

Boost your conversions & AOVs

Provide personalised product recommendations, answer pre-sales questions and offer irresistible deals to boost your sales revenue.

Capture leads & re-engage them

Grow your subscriber list with compelling opt-ins. Recover lost sales by bringing visitors back to your site via Messenger and email.

Slash your support tickets

Cut your customer service workload by using Maisie to respond to customer queries 24/7 and provide real-time order status updates.

App details

Maisie Chatbots + LiveChat 2.0

Maisie Chatbots + LiveChat 2.0

Maisie is a conversational customer experience platform for growing Shopify stores.

Maisie provides your customers with a 24/7 virtual shopping asistant that helps them to find the right products to buy and get instant answers to their queries.

Around 97% of people leave your site without making a purchase. Start engaging them at every step of their journey in a natural way with conversations. Maisie does it on autopilot.

Help your visitors get the products they want/need

54% of website visitors don't buy because finding the right product is too difficult. Provide your website visitors with personalised product recommendations based on answers to questions Maisie asks. Eliminate barriers to purchase by answering pre-sales questions.

Provide instant, real-time 24/7 customer service and reduce your support workload

People shop at all hours and expect near-instant answers. Maisie will automatically answer common questions and provide real-time order & shipping status updates, saving your customer service staff valuable time. For more complex queries, ask Maisie to hand it over to your customer service team via Live Chat, Messenger or email.

Stop abandoning visitors in their tracks with exit intent conversations

Recover lost sales with Maisie’s exit intent chatbots which can offer personalised incentives like free shipping or discount coupons when visitors try to leave your site.

Grow your subscriber list for remarketing off-site

Convert visitors into subscribers with compelling reasons to opt-in. They can sign up for off-site notifications - including price drop, back in stock, cart saver or order and shipping updates.

Re-engage with customers via email and Messenger

Bring non-purchasers back to your site with multi-channel reminders and notifications sent to their preferred communications channels – email or Messenger (SMS coming soon!).

Delight your customers and win their long-term loyalty

Create a more personalised shopping experience for your customers. Welcome them back by name, provide after-sales support, offer loyalty rewards and help them discover new products.

What else makes Maisie perfect for growing Shopify stores?

  • Proven results (up to 20% conversion rate uplift, 40% visitors engaged, and 30% support request reduction)
  • Pick from 20 conversion-optimised eCommerce chatbot templates...or create your own with our powerful, drag-and-drop builder
  • Integrates with Facebook Messenger and Klaviyo
  • Add Maisie to your Shopify store for 14 days for free - no strings attached

Launch your first chatbot in minutes - no coding required

Maisie comes packed with Shopify-friendly features and a drag-and-drop chatbot builder. So you can edit, publish, and launch chatbots to your Shopify store in minutes - not hours!

Launch date

Integrates with

  • Messenger
  • Facebook
  • Privy
  • Justuno
  • klaviyo
Maisie Chatbots + LiveChat 2.0

Maisie Chatbots + LiveChat 2.0

Maisie is a conversational customer experience platform for growing Shopify stores.

Maisie provides your customers with a 24/7 virtual shopping asistant that helps them to find the right products to buy and get instant answers to their queries.

Around 97% of people leave your site without making a purchase. Start engaging them at every step of their journey in a natural way with conversations. Maisie does it on autopilot.

Help your visitors get the products they want/need

54% of website visitors don't buy because finding the right product is too difficult. Provide your website visitors with personalised product recommendations based on answers to questions Maisie asks. Eliminate barriers to purchase by answering pre-sales questions.

Provide instant, real-time 24/7 customer service and reduce your support workload

People shop at all hours and expect near-instant answers. Maisie will automatically answer common questions and provide real-time order & shipping status updates, saving your customer service staff valuable time. For more complex queries, ask Maisie to hand it over to your customer service team via Live Chat, Messenger or email.

Stop abandoning visitors in their tracks with exit intent conversations

Recover lost sales with Maisie’s exit intent chatbots which can offer personalised incentives like free shipping or discount coupons when visitors try to leave your site.

Grow your subscriber list for remarketing off-site

Convert visitors into subscribers with compelling reasons to opt-in. They can sign up for off-site notifications - including price drop, back in stock, cart saver or order and shipping updates.

Re-engage with customers via email and Messenger

Bring non-purchasers back to your site with multi-channel reminders and notifications sent to their preferred communications channels – email or Messenger (SMS coming soon!).

Delight your customers and win their long-term loyalty

Create a more personalised shopping experience for your customers. Welcome them back by name, provide after-sales support, offer loyalty rewards and help them discover new products.

What else makes Maisie perfect for growing Shopify stores?

  • Proven results (up to 20% conversion rate uplift, 40% visitors engaged, and 30% support request reduction)
  • Pick from 20 conversion-optimised eCommerce chatbot templates...or create your own with our powerful, drag-and-drop builder
  • Integrates with Facebook Messenger and Klaviyo
  • Add Maisie to your Shopify store for 14 days for free - no strings attached

Launch your first chatbot in minutes - no coding required

Maisie comes packed with Shopify-friendly features and a drag-and-drop chatbot builder. So you can edit, publish, and launch chatbots to your Shopify store in minutes - not hours!

Launch date

Integrates with

  • Messenger
  • Facebook
  • Privy
  • Justuno
  • klaviyo

Pricing 14-day free trial

See all pricing options

5K Plan

$15/month

Pricing is based upon your website traffic.

  • Up to 5,000 unique monthly visitors
  • All Maisie features
  • Unlimited bots
  • Unlimited conversations
  • Handover to live chat

10K Plan

$29/month

Pricing is based upon your website traffic.

  • Up to 10,000 unique monthly visitors
  • All Maisie features
  • Unlimited bots
  • Unlimited conversations
  • Handover to live chat

25K Plan

$49/month

Pricing is based upon your website traffic.

  • Up to 25,000 unique monthly visitors
  • All Maisie features
  • Unlimited bots
  • Unlimited conversations
  • Handover to live chat
  • Klaviyo integration

50K Plan

$79/month

Pricing is based upon your website traffic.

  • Up to 50000 unique monthly visitors
  • All Maisie features
  • Unlimited bots
  • Unlimited conversations
  • Handover to live chat
  • Klaviyo integration

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Active Therma

    Location United States
    Time spent using app 14 days

    Tried several chatbots but found Maisie the easiest to set up. It has lots of pre-built conversation templates that you can quickly customize to your store. It also automatically pulls in my store's product catalog so I can quickly add products to any conversation. Also I found their chatbot builder really easy to use - other apps use a canvas that I found too difficult and confusing for building conversation flows. The Maisie team has been really quick and helpful with providing support.

    Developer reply
    August 10, 2022

    Thank you for your feedback! We're glad you're enjoying Maisie.

  • Bye-Bye Nose Dents

    Location United States
    Time spent using app 18 days

    Outstanding customer support and onboarding experience. Great app which allows either premade templates or you can build your own. I highly recommend this to anyone who is looking for a customizable chatbot app that can also defer to live support when needed.

    Developer reply
    December 19, 2021

    Thank you so much for your 5* review! Glad we were able to asist you.

  • MILSPIN

    Location United States
    Time spent using app 21 days

    If you like HIGHER conversion rates and LOWER customer service email inquiries, then you will LOVE Maisie. I have installed several chatbots and none of them came close to the results we have gotten with Maisie. Maisie not only provides one of the most intuitive chatbots (from backend design to user experience) but also top notch customer service. The ability to design different flows for different pages (product pages, cart pages, etc.) has increased our conversion rate tremendously. Our Maisie Bot has helped our customers quickly find answers to their questions, leading them to a more confident buying decision while significantly decreasing the number of customer service emails that require a human to answer. 10/10 would recommend… You will not be disappointed with Maisie!

    Developer reply
    October 11, 2021

    Thanks so much for your glowing review! And we're so happy to see how much value you are seeing from Maisie.

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