The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Little Big Feet
The set up of Maisie is really easy to get going. The automation is great and saves on staff time having to respond. The only downside at present is no mobile app for the live chat to be attended to remotely.
Thanks for your review. The mobile app for live chat is on its way!
Stile di Strada
very easy to install very helpful customer service I am satisfied.
for the owners of an e-commerce business I recommend it
Advanced Supplement Health
Looked at all the chatbot/live chat apps and Maisie came out on top. Easy to set up to interact with your customers to answer all those common questions, promote products with a customer quiz or hand off to a human operator via email, messenger or live chat. Support is great too. Look no further than Maisie - best value for the best price.
Thanks so much for your review!
Within 24hrs I have noticed few products I highlighted via the app have been sold. I am now very much excited to update it further to see the further engagement of visitors. It's a value-for-money app and the support is great.
Thanks for your review!
Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. No website owner can rest while the majority of your website visitors leave your site. This has the potential to really increase conversion rates.
Thank you for your review and we look forward to continuing to help you accelerate your growth.
Poor business ethics, I asked for assistance with setting up the app and the response was sure if you pay us $99 U.S, I have requested assistance in setting up other apps when on the free trial and have never been charged. They say reason they charge is because it takes a few hours to set up and people delete the app after the 30 day free trail!! Clearly told me everything I needed to know, Don't waist your time these guys just want your money!!
We're sorry you feel that way. We did offer to assist you with set up with a 1:1 screen sharing session but you weren't interested so we offered you the option of a custom full setup for which a fee applies.
Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!
Thanks for your kind review!
Maisie AI is an excellent app for both customer support and sales conversion. As soon as I implemented in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless, and the admin support from the app team is superb. I highly recommend!
Thanks very much for your review.