Maisie ‑ Chatbots, Quiz + Chat

Sell more & work less with automated conversations at scale.

From $15/month. 14-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin


4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    10% of ratings are 1 stars
10 reviews

Bye-Bye Nose Dents

Outstanding customer support and onboarding experience. Great app which allows either premade templates or you can build your own. I highly recommend this to anyone who is looking for a customizable chatbot app that can also defer to live support when needed.

Developer reply

December 19, 2021

Thank you so much for your 5* review! Glad we were able to asist you.


If you like HIGHER conversion rates and LOWER customer service email inquiries, then you will LOVE Maisie. I have installed several chatbots and none of them came close to the results we have gotten with Maisie. Maisie not only provides one of the most intuitive chatbots (from backend design to user experience) but also top notch customer service. The ability to design different flows for different pages (product pages, cart pages, etc.) has increased our conversion rate tremendously. Our Maisie Bot has helped our customers quickly find answers to their questions, leading them to a more confident buying decision while significantly decreasing the number of customer service emails that require a human to answer. 10/10 would recommend… You will not be disappointed with Maisie!

Developer reply

October 11, 2021

Thanks so much for your glowing review! And we're so happy to see how much value you are seeing from Maisie.

Little Big Feet

The set up of Maisie is really easy to get going. The automation is great and saves on staff time having to respond. The only downside at present is no mobile app for the live chat to be attended to remotely.

Developer reply

September 6, 2021

Thanks for your review. The mobile app for live chat is on its way!

Stile di Strada

very easy to install very helpful customer service I am satisfied.
for the owners of an e-commerce business I recommend it

Developer reply

June 1, 2021

Mille grazie!

Advanced Supplement Health

Looked at all the chatbot/live chat apps and Maisie came out on top. Easy to set up to interact with your customers to answer all those common questions, promote products with a customer quiz or hand off to a human operator via email, messenger or live chat. Support is great too. Look no further than Maisie - best value for the best price.

Developer reply

April 11, 2021

Thanks so much for your review!


Within 24hrs I have noticed few products I highlighted via the app have been sold. I am now very much excited to update it further to see the further engagement of visitors. It's a value-for-money app and the support is great.

Developer reply

April 11, 2021

Thanks for your review!


Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. No website owner can rest while the majority of your website visitors leave your site. This has the potential to really increase conversion rates.

Developer reply

August 26, 2020

Thank you for your review and we look forward to continuing to help you accelerate your growth.

BigGuy Distributors

Poor business ethics, I asked for assistance with setting up the app and the response was sure if you pay us $99 U.S, I have requested assistance in setting up other apps when on the free trial and have never been charged. They say reason they charge is because it takes a few hours to set up and people delete the app after the 30 day free trail!! Clearly told me everything I needed to know, Don't waist your time these guys just want your money!!

Developer reply

August 26, 2020

We're sorry you feel that way. We did offer to assist you with set up with a 1:1 screen sharing session but you weren't interested so we offered you the option of a custom full setup for which a fee applies.

Chi-ki Jewellery

Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!

Developer reply

July 27, 2020

Thanks for your kind review!


Maisie AI is an excellent app for both customer support and sales conversion. As soon as I implemented in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless, and the admin support from the app team is superb. I highly recommend!

Developer reply

June 24, 2020

Thanks very much for your review.