Marketplace Connect by Tom IT

Marketplace Connect by Tom IT

Reviews (35)

Overall rating
4.1
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 9% of ratings are 1 stars
March 26, 2025

I use the app to connect with Bol.com. The app is easy to set up, does exactly what it should, and has excellent stock synchronization. The service for questions or issues is very fast and well handled. In short, I’m very happy and satisfied with the app.

Beugelloze bh
Netherlands
Over 1 year using the app
May 6, 2025

This app does not work. I've downloaded the app, and was never able to see one product from shopify in their app, to upload to Ebay. When I reached out to customer service, they were not there because they're based in europe. So waited till the next day, they were onine, but nobody responded. They finally sent an email stating that they did not had shopify permissions to sync products outside of shopify, so basically shopify is preveting them to operate. Do not choose this app, waste of time and money.

Koop
Canada
About 21 hours using the app
Tom I.T. replied May 13, 2025

H!

I’m sorry our app didn’t meet your expectations. We’re bound by Shopify’s Partner Terms, which currently prevent automatic catalog export to other marketplaces.

Many merchants successfully rely on us for:

- Order syncing
- Inventory synczing
- Tracking synchronization

Thanks for your feedback. We’ll clarify our app’s functionality on the Shopify listing to avoid confusion for merchants going forward.

April 10, 2025

Ich habe von der Shopify eigenen Lösung nun auf diese App gewechselt und bin mehr als glücklich mit der Entscheidung! Wir nutzen sie für Amazon und sie läuft einwandfrei und das wichtigste - man hat einen Support der einem weiterhilft, der Support hilft sofort bei technischen Problemen und geht auch aktiv auf unsere Feature request ein!

Absolute Empfehlung und ein MUSS für alle die Marktplatz Bestellungen wie Amazon importieren wollen :-)

Vitafant
Austria
3 months using the app
December 16, 2024

The app runs seamlessly, and the customer service is outstanding. They went above and beyond by developing a custom feature to manage dummy customer emails efficiently. Really impressed with their responsiveness and dedication!

Laboratoire Optim
Belgium
6 months using the app
May 7, 2025

Saves me a lot of time, thanks a lot TOM

HANT | Bottenbouillon
Belgium
22 days using the app
June 25, 2025

Works most of the time, but is not without failing. Double imported order unfortunately unreverseably impacted analytics in Shopify.

Have it in another store as well, combination with LVB is also not great. Did not get a response on my latest support inquiry either.

Would recommend it as a last resort type app. Probably switching to another solution with a fixed fee per month (cheaper in my case)

Spark
Netherlands
July 4, 2024

We went from Channable @ $400/month to TomIt Marketplace Connect for $40/month. Translation was seamless and smooth. Great service and support; they even implemented a feature request we had after a few days, which makes this app a true no-brainer for connecting your shopify store to amazon and bol.com.

Smarter Living
Netherlands
21 days using the app
Edited April 9, 2025

Great support and solve my issues!!

PAVIA PROBIÓTICOS
Mexico
8 days using the app
October 31, 2024

Very useful app which allows you to connect marketplaces with your Shopify store. Support team is great and very quick in their response in case you need any help. Would highly recommend.

Lifestyle inc.
Netherlands
About 2 months using the app
September 15, 2024

Ik gebuik deze app al meer dan een jaar om mijn producten tussen Shopify en Bol te synchroniseren. Orders van Bol komen automatisch binnen bij Shopify om ze af te handelen. De voorraad wordt ook automatisch aangepast. Erg blij met deze app!

Camguard.nl
Netherlands
About 1 year using the app