Marvel Design Collection

*Update*
Support replied and acknowledged the delays are issues with orders updating. It sounds promising that these issue will be fixed going forward. I hope this is the case and without the support issues, this app is a 5 Star. I will update my review to 5 star when I have had good experience. Hope it goes well!

Support needs to be improved. Have order pending for over 10 days. Submitted ticket. Tried everything to contact support but no replies. Having to submit a 1 star review to get a reply is not good at all and it seems other have the same experience. The clothing are a bit on the thin side and quality can be approved but not bad for piece I guess. Please get back to my customers are waiting for the item and I might have to refund them. Support cannot be contacted to ensure that refunds are done properly and the app will still charge me. Not sure what I can do, please be better with support!

I've been having an issue with getting orders accepted by the Marvel app. one customer's order sat in processing for 9 days without being accepted by the app. when I personally order a product it goes through within a day or 2. the product quality is really good when it arrives but the customer service seems to be non-existent. I have been trying to contact them about the issue for over a week now without a response.

The app is easy to install. It has a good variety of products and the garment quality is good. The customer service is broken.

*Updated Review*
Adam has helped solve an underlying issue with billing for my store and took feedback as well. Great support!

*Old review*I have tried contacting support multiple times to no success. I have a bunch of orders that have not been processed and only the first order I made was shipped and delivered. Would love to be reached out over email or call to figure out what the issue/error is and update the review.